Job summary
As an integral part of the Education & Learning Team the post holder will have responsibility for the administration of a range of courses in your portfolio. The post holder will be required to undertake a range of administration duties which will include setting up new courses, updating existing course setups, managing course enquiries eg: Resuscitation Courses
The post holder will be responsible for ensuring that attendance for courses is updated accurately and in a timely manner onto the OLM system and that any queries are actioned and resolved.
Assist with the co-ordination of conference/course room bookings on the Bookwise Education system and assist with all housekeeping duties pertaining to all bookings when necessary. To ensure that the Education Centre remains an efficient and well-ordered environment in which educational and learning activity can take place
Main duties of the job
Organisation & management of Resuscitation Courses
Handling of course & general enquiries ensuring that responses are timely & accurate.
Organisation & management of course related resources,
Ensuring that attendance for courses is updated accurately & in a timely manner and that queries are actioned and resolved.
Responding to problems and identification of any risks or concerns to the Education Centre Manager/Resuscitation Lead
To maintain an effective and comprehensive filing system for routine & confidential information to enable accurate retrieval
Prioritise work effectively on a daily basis.
To make room bookings & diary invites for all Resuscitation Courses
Book hotel accommodation for Course Faculty members
Organise catering for Resuscitation courses where appropriate
To maintain the highest standards of confidentiality
To support both the PG & UG MedicalEducation Teams when required
Assist with housekeeping duties to maintain the Education Centre provision involving clearing away catering supplies, ensuring that all rooms are tidy and fit for purpose
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent
- Good general education
Knowledge & Nature of Experience
Essential
- Previous administration or assistant experience
- Ability to use all Microsoft Office packages
Desirable
- Knowledge of ESR training record system
Analytical and Judgement Skills
Essential
- Flexible and adaptable, ability to cope with conflicting priorities
Professional/Managerial/Specialist Knowledge
Essential
- Knowledge and experience of Microsoft Word, Excel and Outlook, use of internet
- Accuracy with in-putting of data.
- Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
- Punctual and flexible across hours of work when required
Desirable
- Previous administration experience for covering diaries and meetings as required.
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills both written and verbal both face to face and via telephone. Professional in both manner and appearance.
- Forward planning to ensure course materials are prepared in advance and any updates/changes made as appropriate. This is to ensure any issues with courses/bookings are identified in advance. Able to manage own workload.
- Be punctual at all times. Have a flexible approach to change
- Ability to work within a team environment
- Attention to detail when dealing with large volumes of data
Person Specification
Qualifications
Essential
- NVQ Level 2 or equivalent
- Good general education
Knowledge & Nature of Experience
Essential
- Previous administration or assistant experience
- Ability to use all Microsoft Office packages
Desirable
- Knowledge of ESR training record system
Analytical and Judgement Skills
Essential
- Flexible and adaptable, ability to cope with conflicting priorities
Professional/Managerial/Specialist Knowledge
Essential
- Knowledge and experience of Microsoft Word, Excel and Outlook, use of internet
- Accuracy with in-putting of data.
- Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
- Punctual and flexible across hours of work when required
Desirable
- Previous administration experience for covering diaries and meetings as required.
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills both written and verbal both face to face and via telephone. Professional in both manner and appearance.
- Forward planning to ensure course materials are prepared in advance and any updates/changes made as appropriate. This is to ensure any issues with courses/bookings are identified in advance. Able to manage own workload.
- Be punctual at all times. Have a flexible approach to change
- Ability to work within a team environment
- Attention to detail when dealing with large volumes of data
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Steelhouse Lane
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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