Birmingham Women's and Children's NHS Foundation Trust

Healthcare Support Worker

This job is now closed

Job summary

We are looking for a part time motivated and compassionate Healthcare support worker to join our Colposcopy and Hysteroscopy department

You must be an enthusiastic, self motivated individual who is well organized and has excellent communication skills. You must be flexible and used to working under pressure.

You must be eager to learn and have an interest in Gynaecology and women's health. You must provide compassionate and confidential patient centered care and support in line with our Trust values.

Main duties of the job

To provide high quality of care to all patients.

Supporting and assisting all members of the multidisciplinary team and working to ensure that Birmingham Women's is the best place to be cared for.

To always maintain a caring and professional attitude towards the needs of patients.

Setting up clinic rooms & stocking as required

To liaise closely with medical and nursing staff, medical secretaries, to ensure clinics are conducted effectively and efficiently.

Rotation to other departments within Gynaecology may be required according to service need

Undertake training and assist with procedures in which competence has been demonstrated and recorded specific to the care environment in which the post holder is Employed.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

284-25-6927651-DWNH-2

Job locations

Birmingham Women's Hospital

Mindlesohn Way

Birmingham

B15 2TG

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

QUALIFICATIONS

Essential

Math's and English Language GCSE A-C/9-4 or Level 2 functional skills/Key skills in Numeracy and literacy Essential A/C
Cavendish Care Certificate or willing to work to attain

Desirable

Previous experience in a healthcare setting

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

Be able to escalate problems when required and report back to supervising registered practitioner
Good communication skills
Able to demonstrate sensitive and empathetic approach to patients in treatment
Willing to undertake additional training as required

ANALYTICAL AND JUDGEMENT SKILLS

Desirable

Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate
Ability to assess behaviors of service users and escalate to supervisory staff as needed.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
Able to organise own workload Be able to use initiative and common sense

Desirable

Basic I.T. skills and willing to undertake further training to a level of proficiency

Person Specification

QUALIFICATIONS

Essential

Math's and English Language GCSE A-C/9-4 or Level 2 functional skills/Key skills in Numeracy and literacy Essential A/C
Cavendish Care Certificate or willing to work to attain

Desirable

Previous experience in a healthcare setting

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

Be able to escalate problems when required and report back to supervising registered practitioner
Good communication skills
Able to demonstrate sensitive and empathetic approach to patients in treatment
Willing to undertake additional training as required

ANALYTICAL AND JUDGEMENT SKILLS

Desirable

Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate
Ability to assess behaviors of service users and escalate to supervisory staff as needed.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
Able to organise own workload Be able to use initiative and common sense

Desirable

Basic I.T. skills and willing to undertake further training to a level of proficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Women's Hospital

Mindlesohn Way

Birmingham

B15 2TG

Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Women's Hospital

Mindlesohn Way

Birmingham

B15 2TG

Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)