Birmingham Women's and Children's NHS Foundation Trust

Healthcare Support Worker

The closing date is 27 May 2025

Job summary

To provide high quality of care to all patients.

Supporting and assisting all members of the multidisciplinary team and working to ensure that Birmingham Women's is the best place to be cared for.

To maintain at all times a caring and professional attitude towards the needs of patients.

To liaise closely with medical and nursing staff and medical secretaries, to ensure clinics are conducted effectively and efficiently.

Rotation to other departments within Gynaecology may be required

Main duties of the job

To assist in the daily cleaning and preparation of equipment and the processing of dirty equipment and linen disposal correctly.

Assist the department manager in ensuring stock levels are maintained.

Chaperone nurses and doctors as required with examinations and minor procedures, support patient throughout the procedure emotionally.

Following appropriate training to complete baseline assessments in pregnancy testing, urinalysis, and NEWS 2 observations.

Be aware of the trusts/departments safeguarding policy

Report all accidents and untoward incidents to a qualified member of staff in line with policy.

Undertake any other reasonable duties, which may be required as delegated by a qualified nurse, which are commensurate with the grade and nature of the post, to meet the needs of the service. This will include cover of appropriate duties during the absence of colleagues.

Use computerised information system after receiving appropriate supervised training.

Undertake basic administrative and clerical activates.

Comply with health and safety policies with particular regard to the rules and procedures carried out in the event of fire or other emergencies.

Comply with all policies, procedures and guidelines as laid down by Birmingham Women's Trust.

Be aware of the need for confidentiality, both with written and spoken

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

284-25-7172792-DWNH

Job locations

Birmingham Womens Hospital

Mindelsohn Way

Edgbaston

B15 2TG


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

QUALIFICATIONS

Essential

  • Cavendish Care Certificate or willing to work to attain
  • GCSE or Functional Skills in Maths and English

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

  • Be able to escalate problems when required and report back to supervising registered practitione
  • Good communication skills
  • Able to demonstrate sensitive and empathetic approach to patients in treatment
  • Willing to undertake additional training as required

ANALYTICAL AND JUDGEMENT SKILLS

Desirable

  • Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate
  • Ability to assess behaviors of service users and escalate to supervisory staff as needed.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

  • Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
  • Able to organise own workload Be able to use initiative and common sense

Desirable

  • Basic I.T. skills and willing to undertake further training to a level of proficiency
Person Specification

QUALIFICATIONS

Essential

  • Cavendish Care Certificate or willing to work to attain
  • GCSE or Functional Skills in Maths and English

KNOWLEDGE & NATURE OF EXPERIENCE

Essential

  • Be able to escalate problems when required and report back to supervising registered practitione
  • Good communication skills
  • Able to demonstrate sensitive and empathetic approach to patients in treatment
  • Willing to undertake additional training as required

ANALYTICAL AND JUDGEMENT SKILLS

Desirable

  • Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate
  • Ability to assess behaviors of service users and escalate to supervisory staff as needed.

PERSONAL SKILLS / ABILITIES AND ATTRIBUTES

Essential

  • Excellent verbal and listening communication skills Able to work well in a team, work reliably and safely under indirect supervision
  • Able to organise own workload Be able to use initiative and common sense

Desirable

  • Basic I.T. skills and willing to undertake further training to a level of proficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Womens Hospital

Mindelsohn Way

Edgbaston

B15 2TG


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Womens Hospital

Mindelsohn Way

Edgbaston

B15 2TG


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Nurse Manager

Carole Nutting

carole.nutting@nhs.net

47213775327

Details

Date posted

13 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Fixed term

Duration

6 months

Working pattern

Part-time

Reference number

284-25-7172792-DWNH

Job locations

Birmingham Womens Hospital

Mindelsohn Way

Edgbaston

B15 2TG


Supporting documents

Privacy notice

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