Job summary
The successful candidate will help us to provide Administrative support to the North & West Core Teams, assisting them in achieving their objectives and to liaise with all relevant and appropriate services. In your role you will ensure that all patients are organised effectively and efficiently so that patients are seen without clinical risk and within NHS guidelines and targets. You will need to show excellent organisational and communication skills as well as the ability to work well in a team to support the service to deliver high quality and timely patient care.
A good knowledge of IT skills including Outlook and Big Hand / Audio Typing are essential, including knowledge of medical terminology.
Do you thrive in a busy, fast paced environment? Are you ready for a new challenge? Please come and join us!
For further details contact:
Cheryl Peace -0121 333 8333, 07909 686648, cherylpeace@nhs.net
Main duties of the job
Word processing of all forms of correspondence, reports and summaries that are required by the team.
Undertake diary management for FTB clinicians and/or managers, as required.
Organise clinics and associated appointments for clinics, using appropriate brought-forward systems to manage work.
Organise team/staff meetings, take, transcribe and distribute minutes accordingly as required.
Provide operational support to colleagues, and supervision of band 2 administration staff within the team, if required, as directed by Line Manager.
Deal with staff and patient requests that may be part of office function as and when required, and in accordance with Trust procedures.
Inputting and updating patient information and activity on computerised information systems,
1. Undertake training of new staff as directed by Line Manager and/or other managers.
Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
TTo maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
To comply with the Professional Codes of Conduct and to be aware of changes in these. To maintain up to date knowledge of all relevant legislation and local policies and procedures implementing this.
To ensure that all duties are carried out to the highest standard, and in accordance with currently quality initiatives within the work area.
To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.
To comply at all times with the Trusts Information Governance related policies. Staff are required to respect the confidentiality of information about staff, patients and Trust business and in particular the confidentiality and security of personal identifiable information in line with the Data Protection Act. All staff are responsible for ensuring that any data created by them is timely, comprehensive, accurate, and fit for the purposes for which it is intended
Job description
Job responsibilities
TTo maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
To comply with the Professional Codes of Conduct and to be aware of changes in these. To maintain up to date knowledge of all relevant legislation and local policies and procedures implementing this.
To ensure that all duties are carried out to the highest standard, and in accordance with currently quality initiatives within the work area.
To comply with all relevant Trust policies, procedures and guidelines, including those relating to Equal Opportunities, Health and Safety and Confidentiality of Information and to be aware of any changes in these.
To comply at all times with the Trusts Information Governance related policies. Staff are required to respect the confidentiality of information about staff, patients and Trust business and in particular the confidentiality and security of personal identifiable information in line with the Data Protection Act. All staff are responsible for ensuring that any data created by them is timely, comprehensive, accurate, and fit for the purposes for which it is intended
Person Specification
Other Qualities
Essential
- 2 years Admin experience
- Working knowledge of MS Office applications, particularly Outlook, Word, Excel, Powerpoint
- Excellent standard of typing / audio skills
- Educated to GCE.GCSE or equivalent grades A-C
- Effective written, verbal and face to face communication skills (including telephone skills)
Desirable
- Experience of maintaining efficient office systems, spread sheets and accurately recording data
- Experience of support Multi-disciplinary Team
- Ability to work to tight timescales and under pressure
Person Specification
Other Qualities
Essential
- 2 years Admin experience
- Working knowledge of MS Office applications, particularly Outlook, Word, Excel, Powerpoint
- Excellent standard of typing / audio skills
- Educated to GCE.GCSE or equivalent grades A-C
- Effective written, verbal and face to face communication skills (including telephone skills)
Desirable
- Experience of maintaining efficient office systems, spread sheets and accurately recording data
- Experience of support Multi-disciplinary Team
- Ability to work to tight timescales and under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Finch Road Hub
2 Finch Road, Lozells
Birmingham
B19 1HS
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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