Birmingham Women's and Children's NHS Foundation Trust

Patient Admin Services Clerk

Information:

This job is now closed

Job summary

We currently have part-time roving ward clerk vacancies (see below) working across all wards out of hours and weekends, managed as part of the Patient Administration Services Team.

21 hours - over a 2 week rota 15:00 - 21:00

Week 1 = Saturday, Sunday, Monday, Wednesday & Friday

Week 2 = Tuesday and Thursday

Flexible working approach is essential as the Patient Admin Services Team provides 24/7 services. Applicants must be able to work evenings, weekends and bank holidays, including Christmas day.

Applicants must also be willing and available to work outside of their shift pattern initially for training purposes.

If you're looking for a new challenge and a starting role within the NHS, then this job is for you.

Informal enquiries are welcome - contact Julie Khera-Thomas; PAST Operational Manager on 0121-333-8941/via email julie.khera-thomas@nhs.net or Millie Brown on 0121 333 8916/via email millicent.brown@nhs.net

Main duties of the job

The postholder will predominantly be ward based, providing an administrative and clerical service for the needs of the ward on a daily basis and ensuring real-time data management and data quality for ward activity, as well as administrative tasks required specific to the ward. You will also at times be expected to cross cover on other wards.

This will give the opportunity for individuals to develop new skills and a chance for further development working in other areas within the Patient Admin Services Team.

You must enjoy working within a multi-disciplinary team and have the ability to relate to children, parents and members of the public, complemented by excellent organisational and communication skills.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

06 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

284-24-6367220-COPR-A

Job locations

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Experience

Essential

  • Previous experience working in an administration role within NHS or equivalent environment

Physical Skills

Essential

  • Fit and able bodied
  • Able to lift heavy files
  • Able to climb stepladder to retrieve files

Qualifications

Essential

  • NVQ level 2 in admin or equivalent qualification
  • ECDL or equivalent qualification
  • Educated to GCSE or equivalent level in English and Mathematics

IT skills

Essential

  • ECDL or equivalent qualifications or experience

Desirable

  • Relevant evidence of working with patient administration systems or equivalent

Approach and Values

Essential

  • Articulate, methodical and able to work well within a team
  • Polite and self-motivated
  • Demonstrate ability to remain calm under pressure
  • Willing to learn and develop work role in line with performance development expectations
  • Committed to undertaking training to fulfil the requirements of the role
  • Demonstrable ability to deal sensitively with bereaved/distressed relatives/patients
Person Specification

Experience

Essential

  • Previous experience working in an administration role within NHS or equivalent environment

Physical Skills

Essential

  • Fit and able bodied
  • Able to lift heavy files
  • Able to climb stepladder to retrieve files

Qualifications

Essential

  • NVQ level 2 in admin or equivalent qualification
  • ECDL or equivalent qualification
  • Educated to GCSE or equivalent level in English and Mathematics

IT skills

Essential

  • ECDL or equivalent qualifications or experience

Desirable

  • Relevant evidence of working with patient administration systems or equivalent

Approach and Values

Essential

  • Articulate, methodical and able to work well within a team
  • Polite and self-motivated
  • Demonstrate ability to remain calm under pressure
  • Willing to learn and develop work role in line with performance development expectations
  • Committed to undertaking training to fulfil the requirements of the role
  • Demonstrable ability to deal sensitively with bereaved/distressed relatives/patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

PAST Operational Manager

Julie Khera-Thomas

j.khera-thomas@nhs.net

01213338941

Details

Date posted

06 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

284-24-6367220-COPR-A

Job locations

Birmingham Children's Hospital

Steelhouse Lane

Birmingham

B4 6NH


Supporting documents

Privacy notice

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