Job summary
As a WMCPC Expert by Experience you will champion the needs of the Children, Young People (CYP) using our commissioned services ensuring their and their carers and families views are heard and acted upon.
Working with CYP/families/carers/local community groups to build relationships and develop a strong, vibrant and lasting resource that can help shape our services.
Working with CYP and families/carers in groups to enable them to contribute to service development and service improvement.
This is a new post therefore although it has clear parameters and expectations there will be opportunities to positively shape and influence the role and support different areas of the WMCPC.
Main duties of the job
Sharing information to support understanding and preparing for Care Plan Approach (CPA) meetings; Understanding and preparing for Care Education and Treatment Reviews (CETR).
Family and individual's rights including legal frameworks (MHA, MCA, Human Rights Act, Child and Families Act).
The community teams and their roles (CYPS, CAMHS, IASS, CCGs).
To support CYP ambassadors while involved and engaged in the project work and ensure they feel comfortable to bring their voice to the table
Play an active and supportive role in Quality Visits to units and service reviews.
Supporting the young people, families and carers to ensure their voice is heard and they are seen as equals in the care pathway.
Sharing concerns and/or escalating unresolved concerns to the Quality & Patient Safety Manager as required.
Provide a positive challenge to senior leaders in relation to all aspects of service design and delivery for people using the service and their families/carers.
Maintain accurate records and comply with local procedures for record keeping, confidentiality and security.
To encourage more CYP service users and carers to participate in quality improvement initiatives
Play a key role in promoting the value of lived experience in quality improvement and service development initiatives.
Developing new and innovative ways of taking feedback from people using our commissioned services and their families/carers.
About us
Birmingham Women's and Children's NHS Foundation Trust is the Lead Provider of the West Midlands CAMHS Provider Collaborative (WMCPC) - an integrated provision of specialist mental health, learning disability and autism services, for young people aged 12-18.
Provider collaboratives like ours have been established across England to encourage closer regional partnership working. This means that for the first time, pathway and budget management is WMCPC's responsibility, giving us the autonomy and opportunity to reinvest savings into community and step-down services that our region's young people need the most.
Here in the West Midlands - and across the country - those who need an inpatient admission experience either a long wait for a bed or are admitted to hospitals far from home.
We hope that by working collaboratively, using local data and listening and engaging with our service users, we will be able to reduce the number of young people admitted to inpatient services, drive down length of stay, bring care closer to home and ultimately improve the outcome and experience of every young person we see.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Desirable
- Educated to GCSE Level 4 (C) in both English and Maths or equivalent qualification (e.g. Functional Skills Level 2).
- Educated to A' Level or equivalent
- Educated to Degree Level/NVQ 3 or equivalent experience
Knowledge
Essential
- Has lived experience as a young person who has required support and treatment across the Health, Social Care and/or Education system.
- Demonstrates knowledge of mental health, learning disability and autism health, social care and/or education pathways through lived experience
- Understanding of Confidentiality and Data Protection Act
Desirable
- Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.
- Experience of delivering support to peers in either a public sector, third sector or user/family led group.
- Experience in communications and stakeholder engagement including amplifying the voice of children and young people with a learning disability, autism or both
- Experience of Report writing and possess good presentation skills
Analytical and Judgemental Skills
Essential
- Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Desirable
- Ability to analyse and interpret complex information.
Specialist Knowledge
Essential
- Excellent working knowledge of Microsoft Office packages
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
Desirable
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
Personal Skills
Essential
- Able to work on own initiative, organising and prioritising own and others workloads
- Excellent interpersonal and team working skills
- Ability to plan and prioritise workload
- Good organisational and time management skills
- Commitment to and focused on quality, promotes high standards in all they do.
- An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection.
Other Requirements
Essential
- Able to make a connection between their work and the benefit to patients.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Values diversity and difference operates with integrity and openness. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation.
- Actively develops themselves and supports others to do the same.
- Understanding of and commitment to equality of opportunity and good working relationships.
Person Specification
Qualifications
Desirable
- Educated to GCSE Level 4 (C) in both English and Maths or equivalent qualification (e.g. Functional Skills Level 2).
- Educated to A' Level or equivalent
- Educated to Degree Level/NVQ 3 or equivalent experience
Knowledge
Essential
- Has lived experience as a young person who has required support and treatment across the Health, Social Care and/or Education system.
- Demonstrates knowledge of mental health, learning disability and autism health, social care and/or education pathways through lived experience
- Understanding of Confidentiality and Data Protection Act
Desirable
- Demonstrates understanding and experience in dealing with the public/families and carers and dealing with sensitive and confidential information; including the recognition of trauma and the impact on individuals.
- Experience of delivering support to peers in either a public sector, third sector or user/family led group.
- Experience in communications and stakeholder engagement including amplifying the voice of children and young people with a learning disability, autism or both
- Experience of Report writing and possess good presentation skills
Analytical and Judgemental Skills
Essential
- Ability to challenge issues relating to stigma, discrimination and none recovery focused practice in a respectful manner.
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
Desirable
- Ability to analyse and interpret complex information.
Specialist Knowledge
Essential
- Excellent working knowledge of Microsoft Office packages
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support.
Desirable
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
Personal Skills
Essential
- Able to work on own initiative, organising and prioritising own and others workloads
- Excellent interpersonal and team working skills
- Ability to plan and prioritise workload
- Good organisational and time management skills
- Commitment to and focused on quality, promotes high standards in all they do.
- An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection.
Other Requirements
Essential
- Able to make a connection between their work and the benefit to patients.
- Consistently thinks about how their work can help and support clinicians and frontline staff deliver better outcomes for patients.
- Values diversity and difference operates with integrity and openness. Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others.
- Consistently looks to improve what they do, looks for successful tried and tested ways of working, and also seeks out innovation.
- Actively develops themselves and supports others to do the same.
- Understanding of and commitment to equality of opportunity and good working relationships.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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