Birmingham Women's and Children's NHS Foundation Trust

Operational Support Manager

Information:

This job is now closed

Job summary

A unique opportunity has arisen for Two Operational Support Managers to help lead community services within our Mental Health Division. The post will work within our community mental health services based in our three integrated Hubs across the city.

The successful candidates will play a leading role in operationally supporting either the Early Help or Early Intervention Psychosis Clinical Group as well as a range of system change projects. You will also be supporting the operational management of a defined portfolio of services within services, supporting operational performance and quality outcome measures of these services by working alongside clinical leads.

The successful candidates will have a clear role in maintaining operational standards, improving outcomes and prioritising experience for service users, families and carers. In turn you will work within a supportive environment which promotes personal and professional development and receive regular support, supervision, and appraisal.

For further details or informal visits contact: Fozia Nawaz Khan, EI Clinical Group Service Manager, on 07584 596236 or Hina Pathak, Early Help Clinical Group Service Manager on 07900 167057

Main duties of the job

A unique opportunity has arisen for Two Operational Support Managers to help lead community services within our Mental Health Division. The post will work within our community mental health services based in our three integrated Hubs across the city.

The successful candidates will play a leading role in operationally supporting either the Early Help or Early Intervention Psychosis Clinical Group as well as a range of system change projects. You will also be supporting the operational management of a defined portfolio of services within services, supporting operational performance and quality outcome measures of these services by working alongside clinical leads.

The successful candidates will have a clear role in maintaining operational standards, improving outcomes and prioritising experience for service users, families and carers. In turn you will work within a supportive environment which promotes personal and professional development and receive regular support, supervision, and appraisal.

For further details or informal visits contact: Fozia Nawaz Khan, EI Clinical Group Service Manager, on 07584 596236 or Hina Pathak, Early Help Clinical Group Service Manager on 07900 167057

About us

Birmingham - the youngest city in Europe with almost 40 per cent of its population being under the age of 25 - is a city rich in history and diversity that is looking to the future.

  • Do you want a new challenge in Mental Health Services?
  • Do you want to develop your operational management skills in a groundbreaking clinical service setting?
  • Are you interested in providing a strong and supportive operating framework to support clinical staff to flourish? And are you up for this challenge?

The Mental Health Service provides an innovative community mental health service delivering services for children and young people aged between 0-25 years of age. The service is led by Birmingham Women's' and Children's' NHS Foundation Trust and is the first of its kind nationally. You will be working closely with our key partners, where together we have an ambition to deliver an outstanding model of mental health care for the people of Birmingham.

Be under no illusion we have work to do but rest assured we are a unique and truly individual service. We are continuously learning and evolving, as we work together to meet the mental health needs of our multi-cultural city

Details

Date posted

18 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-6700476-MHSCM

Job locations

Finch Road Hub

Birmingham

B19 1HS


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications

Essential

  • Degree level or equivalent level of experience
  • Evidence of continued professional development (CPD).

Desirable

  • Management qualification

Knowledge/Experience

Essential

  • Previous experience of staff management or evidence of ability to manage people effectively
  • Knowledge and experience of using software packages, Word, Access, Excel, PowerPoint

Desirable

  • Proven mental health skills and experience
  • Experience of working in more than one NHS specialty or service

Personal Characteristics

Essential

  • Team player
  • Willing to undertake further personal development
  • Flexible and highly motivated
  • Excellent attention to detail
  • Able to work in an open plan office
  • Ability to work in a challenging and busy environment whilst meeting set deadlines
  • Ability to work independently and demonstrate a high degree of autonomy.
  • Ability to prioritise own workload appropriately
  • Able to work as part of the multi-professional team
Person Specification

Qualifications

Essential

  • Degree level or equivalent level of experience
  • Evidence of continued professional development (CPD).

Desirable

  • Management qualification

Knowledge/Experience

Essential

  • Previous experience of staff management or evidence of ability to manage people effectively
  • Knowledge and experience of using software packages, Word, Access, Excel, PowerPoint

Desirable

  • Proven mental health skills and experience
  • Experience of working in more than one NHS specialty or service

Personal Characteristics

Essential

  • Team player
  • Willing to undertake further personal development
  • Flexible and highly motivated
  • Excellent attention to detail
  • Able to work in an open plan office
  • Ability to work in a challenging and busy environment whilst meeting set deadlines
  • Ability to work independently and demonstrate a high degree of autonomy.
  • Ability to prioritise own workload appropriately
  • Able to work as part of the multi-professional team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Finch Road Hub

Birmingham

B19 1HS


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

Finch Road Hub

Birmingham

B19 1HS


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Fozia NawazKhan

fozia.nawazkhan@nhs.net

07584596236

Details

Date posted

18 October 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

284-24-6700476-MHSCM

Job locations

Finch Road Hub

Birmingham

B19 1HS


Supporting documents

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