Job summary
To provide leadership, supervision and local management support to the administrative team working in the Dietetic department at Birmingham Children's Hospital. To manage and validate waiting lists for outpatient clinics, to produce business reports , review budgets, validate and cross check invoices. To act a PA to Head of Nutrition and Dietetics, including diary management, organising meetings, creation and dissemination of minutes and actions from meetings, updating ESR, completing payroll documents
Are you ready for an exciting opportunity to lead and make a lasting impact as Office Manager / PA within the Dietetic team at Birmingham Children's Hospital? This permanent position offers an opportunity to lead a team of administrative staff, and offer PA support to the Head of Nutrition and Dietetics.
Our Dietetic team offer highly specialist clinical Dietetic and nutrition advice to patients under BWC , providing support to infants, children and young people who are in hospital, and continuing that support in the outpatient setting through dietetic outpatient clinics. You will be supporting a team of clinical Dietitians, special feed makers, and dietetic assistants by providing and managing our administrative function, ensuring effective and safe administrative practices are followed. As Office Manager you will be an essential and integral member of our team in helping to support high quality care delivery.
Main duties of the job
We are seeking a highly organised individual with a demonstrated track record in managing an administrative team . . Your experience should reflect your ability to thrive in fast-paced and demanding environments while maintaining a flexible and solution-focused mindset. A genuine team player with excellent interpersonal skills and the ability to inspire and motivate others will excel in this role.
Additionally, having a good understanding of and empathy for the young people, families, and communities we serve is highly desirable. Your passion for making a positive impact and dedication to delivering exceptional support will be valued assets.
If you are ready to take on this exciting leadership opportunity, we would love to hear from you.
For further information or any questions, please feel free to contact Cassie.Winterburn@nhs.net. We look forward to receiving your application and meeting you during the interview process.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Level 5 Business Admin qualification or equivalent work based experience
Professional/Managerial/Specialist Knowledge
Essential
- High level knowledge of internal IT systems
- Advanced IT skills including use of all Microsoft Office packages
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills, evidence of ability to communicate complex or sensitive information and to use negotiating skills
- Experience of handling confidential and sensitive information
- Excellent time management skills and evidence of ability to prioritise work to meet deadlines
- Methodical and organized nature
- Experience of working autonomously
- Strong leadership skills
- Attention to detail
- Team working
- Aligns to Trust values
- Flexible and able to manage change
Other Requirements
Essential
- Ability to plan workload, projects, and work of team members
Knowledge & Nature of Experience
Essential
- Previous supervisory / Leadership experience in an office environment including appraisals, training and development of team
- Experience of recruitment of staff from shortlist to interview and induction
- Experience managing HR related issues for example management of sickness absence, grievances, capability and disciplinary matters
- Full knowledge of administrative and organizational policies and procedures
- Financial awareness including cost efficiencies
- Experience of a wide range of administrative duties
- Proven audit and project management skills
- Proven experience of continuous improvement of systems and processes
Desirable
- Experience of developing and auditing local admin procedures
- Experience of budget management
Analytical and Judgement Skills
Essential
- Ability to collate, analyse and report on data
- Ability to investigate incidents and errors and provide solutions
Person Specification
Qualifications
Essential
- Level 5 Business Admin qualification or equivalent work based experience
Professional/Managerial/Specialist Knowledge
Essential
- High level knowledge of internal IT systems
- Advanced IT skills including use of all Microsoft Office packages
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills, evidence of ability to communicate complex or sensitive information and to use negotiating skills
- Experience of handling confidential and sensitive information
- Excellent time management skills and evidence of ability to prioritise work to meet deadlines
- Methodical and organized nature
- Experience of working autonomously
- Strong leadership skills
- Attention to detail
- Team working
- Aligns to Trust values
- Flexible and able to manage change
Other Requirements
Essential
- Ability to plan workload, projects, and work of team members
Knowledge & Nature of Experience
Essential
- Previous supervisory / Leadership experience in an office environment including appraisals, training and development of team
- Experience of recruitment of staff from shortlist to interview and induction
- Experience managing HR related issues for example management of sickness absence, grievances, capability and disciplinary matters
- Full knowledge of administrative and organizational policies and procedures
- Financial awareness including cost efficiencies
- Experience of a wide range of administrative duties
- Proven audit and project management skills
- Proven experience of continuous improvement of systems and processes
Desirable
- Experience of developing and auditing local admin procedures
- Experience of budget management
Analytical and Judgement Skills
Essential
- Ability to collate, analyse and report on data
- Ability to investigate incidents and errors and provide solutions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Steelhouse Lane
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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