Administrative Assistant
This job is now closed
Job summary
The Preadmission Department is looking to appoint a full-time Administrative Assistant. To complement our dynamic admin team, you must be enthusiastic, well-organised and have excellent communication skills.
NHS experience is not required for this role, although you must have a passion for delivering excellent patient care to ensure our families have a positive experience. Full training on electronic patient systems will be provided for the right candidate.
If you are looking for a new challenge and enjoy working as part of a team in a busy admin environment, then we would love to hear from you.
For an informal discussion regarding this post, please contact Sarah Benboussad, Operational Support Manager on 0121 333 9999.
Main duties of the job
Working in the Preadmission Department, you will liaise with patients, parents, carers, Healthcare Professionals, Medical Secretaries, Healthcare Records and Patient Access Team to support safe admission of patients attending Birmingham Children's Hospital.
Responsible for handling incoming and outgoing telephone calls for patients, relatives, various Departments across the Trust and also external agencies.
Facilitate the booking, rebooking and cancellation of appointments on behalf of the Preadmission Department in line with priority and waiting time.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Details
Date posted
23 May 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum
Contract
Permanent
Working pattern
Full-time, Job share
Reference number
284-24-6055497-DSUT-A
Job locations
Birmingham Children's Hospital
Steelhouse Lane
Birmingham
B6 4NH
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Steelhouse Lane
Birmingham
B6 4NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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Employer contact details
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Supporting documents
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