Senior Patient Administrator

Birmingham Women's and Children's NHS Foundation Trust

This job is now closed

Job summary

A member of the Patient Administration Services Team (P.A.S.T.) responsible for providing frontline services in Out-Patient Reception areas, Emergency Reception and Wards. Processing patient information using relevant hospital systems.

Preparing and accessing casenotes for all attendances and litigation requests.

To maintain real-time data management and data quality at all times.

To ensure clinical and nursing staff have adequate administrative cover 24 hours per day 365 days per year (including public holidays & Christmas Day) the post holder will be trained and subsequently rotate within all relevant areas managed by P.A.S.T.

To support, supervise and co-ordinate cover of band 2 clerks when and where required.

Main duties of the job

Library Duties
- To ensure that all patients notes are filed away correctly into the Library.
- The patient's notes all need to be tracked correctly on the iPM system.
- The patient's notes are pulled for patient's clinic appointments and admissions
- The patient's notes that can be sent offsite are weeded regularly from the library
- The patient's notes have the appropriate paperwork filed ready for their clinic appointment
- The patient's notes are bundled and labelled correctly to ensure the Porter's deliver the notes to the correct locations

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Date posted

11 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 an hour per annum / pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

284-23-5692867-COPR-A

Job locations

Birmingham Women's Hospital

Mindlesohn Way

Birmingham

B15 2TG

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Essential

NVQ level 3 or equivalent knowledge and experience
Knowledge of a range of administration procedures
IHRIM CTC basic Level
Proven advanced keyboard skills

Desirable

Good standard of English and mathematics at GCSE level (or equivalent), grade C or above

Person Specification

Essential

NVQ level 3 or equivalent knowledge and experience
Knowledge of a range of administration procedures
IHRIM CTC basic Level
Proven advanced keyboard skills

Desirable

Good standard of English and mathematics at GCSE level (or equivalent), grade C or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information