Job summary
Band 3
Administration Assistant
Full time/part time fixed term post available
A vacancy has arisen for an experienced, admin assistant
working within a team at Birmingham Childrens Hospital. The post holder will
play an important role providing support working on various projects. The post
holder must be able to communicate effectively with patients, parents, and
members of staff.
Main duties of the job
Candidates will be self-motivated and should have
previous experience working in an administration role. You will enjoy working
within a multi-disciplinary team and have the ability to relate to children,
parents and members of the public. This will be complemented by excellent
organisational and communication skills.
Informal enquiries are
welcome; please call Tom Adamson, General Manager on 0121 333 8387
About us
Birmingham Women's and Children's NHS Foundation Trust is the
first of its type in the UK. Our Trust was formed in February 2017 to drive
forward our commitment to provide the highest quality, world-class physical and
mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment
to make greater advances in our specialist treatment and world-leading
neo-natal and fetal work. Importantly, it also gives us a greater voice in
shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist
paediatric centre with an international reputation in several areas. Birmingham
Women's Hospital is one of two dedicated women's hospitals in the UK, with the
busiest single site maternity unit, delivering more than 8,200 babies a year
offering a full range of gynaecological, maternity and neonatal care. Forward
Thinking Birmingham (FTB) Mental Health Services are a unique, innovative
community and inpatient mental health partnership. Alongside partners FTB
offers care pathways of mental health assessment and treatment for young people
aged 0-25 years old.
Our Trust is committed to creating the best place to work. We
believe in promoting and enhancing inclusion, diversity and equality and
encourage applications from all areas of the community, who meet the criteria
for the role, regardless of age, gender identity, disability, race, religion or
sexual orientation.
Job description
Job responsibilities
Please refer to the
attached job description and person specification to view the full details for
this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing
your application, please ensure you have evidenced how you meet the job description
and person specification to include transferable experience, qualifications,
skills along with professional registration details (if applicable).
Occasionally we
receive a large number of applications for our roles and when that happens we
sometimes bring the closing date forward, so please apply promptly to avoid
disappointment.
Job description
Job responsibilities
Please refer to the
attached job description and person specification to view the full details for
this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing
your application, please ensure you have evidenced how you meet the job description
and person specification to include transferable experience, qualifications,
skills along with professional registration details (if applicable).
Occasionally we
receive a large number of applications for our roles and when that happens we
sometimes bring the closing date forward, so please apply promptly to avoid
disappointment.
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent knowledge and experience.
- Educated to GCSE or equivalent level - English & Mathematics
Experience
Essential
- Good telephone manner
- Good communication & inter-personal skills
- Knowledge of Patient IT Systems - PC experience; Microsoft Office experience particularly Word and Excel
- Able to meet deadlines in a pressurized environment
- Able to prioritise workloads
Desirable
- Knowledge and experience of the choose and book system
- Knowledge of Lorenzo
- Knowledge of waiting list management, specifically 18 week rules.
Knowledge and Skills
Essential
- Good inter-personal skills.
- Excellent verbal and written communication skills.
- Ability to meet strict deadlines.
- Ability to analyse data obtained from several data sources in order to inform decision making.
- Good organisational skills. Proven initiative skills.
- Problem solving skills.
- Demonstrates an ability to prioritise own workload Ability to interpret information effectively and escalate concerns where necessary
- Willing to learn and develop work role in line with performance development expectations.
Person Specification
Qualifications
Essential
- NVQ level 3 or equivalent knowledge and experience.
- Educated to GCSE or equivalent level - English & Mathematics
Experience
Essential
- Good telephone manner
- Good communication & inter-personal skills
- Knowledge of Patient IT Systems - PC experience; Microsoft Office experience particularly Word and Excel
- Able to meet deadlines in a pressurized environment
- Able to prioritise workloads
Desirable
- Knowledge and experience of the choose and book system
- Knowledge of Lorenzo
- Knowledge of waiting list management, specifically 18 week rules.
Knowledge and Skills
Essential
- Good inter-personal skills.
- Excellent verbal and written communication skills.
- Ability to meet strict deadlines.
- Ability to analyse data obtained from several data sources in order to inform decision making.
- Good organisational skills. Proven initiative skills.
- Problem solving skills.
- Demonstrates an ability to prioritise own workload Ability to interpret information effectively and escalate concerns where necessary
- Willing to learn and develop work role in line with performance development expectations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children’s Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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