Job summary
Gynaecology Ward 7/8 Ward Clerk Permanent post 37.5 hours a week We are looking for a motivated and compassionate ward clerk to join our team within the Gynaecology inpatient ward 7/8 area here at Birmingham Women's and Children's Hospital. This opportunity will expose you to a breadth of experience in a busy Gynaecology ward. You will be an enthusiastic, self-motivated individual who is well organised and has excellent communication skills. You will be flexible and used to working under pressure and to tight deadlines. You will be an effective team player with a flexible approach who can plan and organise their workload, prioritising as required. If you would like to be part of the team with the best staff working together to provide excellent patient care, and wish to discuss the vacancy informally please call Claire Hughes ward manager via Hospital Switch board or email claire.hughes36@nhs.net or Marie Ford, matron for gynaecology, marie.ford3@nhs.net.
Main duties of the job
Act as first point of contact with patients, the public and professionals. Present a pleasant and professional image at all times.
Arrange follow up appointments for outpatients.
Request and obtain patient notes.
File and retrieve notes from the medical records library.
Take mail to the post room.
Undertake photocopying duties as necessary.
Undertake training as required to maintain competency and comply with Trust policy.
Participate in appraisals and personal reviews and work to achieve agreed set objectives.
Comply with Health and Safety policies with particular regard to the rules and procedures carried out in the event of fire or other emergencies.
Comply with all policies, procedures and guidelines as laid down by the Birmingham Women's and Children's NHS Trust.
Undertake any other reasonable duties as may be required, which are commensurate with the grade and nature of the post, to meet the needs of the service. This will include cover of appropriate duties during the absences of colleagues.
This job outline highlights the main areas of responsibility for the post and is not exhaustive. It is expected that in line with the development of the Trust, additional responsibilities that
are commensurate to the role will be added to this role outline to reflect the change
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Knowledge
Essential
- Previous experience within the NHS as a receptionist/ward clerk
Qualifications
Essential
- Keyboard skills
- Word processing
- GCSEs in English and Mathematics
Knowledge
Essential
- Good communicator
- Empathy with patients and visitors
- Ability to organize own work and to work on own initiative
- Competent on Lorenzo or willing to train
- Ability to work as part of a team
Motivation and disposition
Essential
- Pleasant, calm nature
- Ability to work under pressure
- Ability to work to deadlines and be flexible to the needs of the service
- Full understanding of confidentiality and data protection
Practical Requirements
Essential
- Willingness to be flexible as and when required
- Good attendance record
- Admit/discharge patients on Lorenzo, both booked and emergency. Create front sheets and labels etc for emergency admissions
- Ensure ward pegboard is kept up to date
- Register new patients attending as an emergency, create notes
- Trace location of notes for emergency admission and collect them
- Enter ward attendees onto Lorenzo
- Keep ward diary up to date
- Ensure notes are available for all elective admissions, collect from other departments if necessary. Check small emergency admission/ward attenders' book for patients attending and check notes available
- Print wristbands and labels for all admissions
- Retrieve notes for patients with temporary folders
- Deal with results as they are received on the ward. Identify which results need action.
Person Specification
Knowledge
Essential
- Previous experience within the NHS as a receptionist/ward clerk
Qualifications
Essential
- Keyboard skills
- Word processing
- GCSEs in English and Mathematics
Knowledge
Essential
- Good communicator
- Empathy with patients and visitors
- Ability to organize own work and to work on own initiative
- Competent on Lorenzo or willing to train
- Ability to work as part of a team
Motivation and disposition
Essential
- Pleasant, calm nature
- Ability to work under pressure
- Ability to work to deadlines and be flexible to the needs of the service
- Full understanding of confidentiality and data protection
Practical Requirements
Essential
- Willingness to be flexible as and when required
- Good attendance record
- Admit/discharge patients on Lorenzo, both booked and emergency. Create front sheets and labels etc for emergency admissions
- Ensure ward pegboard is kept up to date
- Register new patients attending as an emergency, create notes
- Trace location of notes for emergency admission and collect them
- Enter ward attendees onto Lorenzo
- Keep ward diary up to date
- Ensure notes are available for all elective admissions, collect from other departments if necessary. Check small emergency admission/ward attenders' book for patients attending and check notes available
- Print wristbands and labels for all admissions
- Retrieve notes for patients with temporary folders
- Deal with results as they are received on the ward. Identify which results need action.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
birmingham womens hospital
mindelsohn way
birmingham
B15 2TG
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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