Job summary
Major transformation programme seeks enthusiastic, committed individuals to join its dedicated EPR team
We are recruiting a new team to work on our exciting new Electronic Patient Record (EPR) programme.
Birmingham Women's and Children's NHS Foundation Trust is bringing in a new Electronic Patient Record. This is major transformation programme that will affect almost all Trust employees, supporting them to provide better quality care for our patients and families.
We are currently recruiting for a Server Operations Officers (Band 6) for Birmingham Women's and Children's Hospital.
Successful candidates will be joining a team that is supporting the technical implementation of the EPR project. The candidates will be experienced in a number of technical specialties including but not exclusive to the technologies listed in the person specification.
The EPR will be a big change for all our patient-facing teams, so we are looking for people with the energy, passion and resilience to manage the complexities and high risks involved to help us deliver this critical programme of work.
Main duties of the job
Main duties of the job
To ensure server operations are maintained and updated.
To provide advice and technical support to staff to enable the provision of services using ICT
- To ensure the smooth running and maintenance of the Trust's corporate servers.
- To ensure all applications on servers are installed correctly and regularly maintained.
- Support other ICT third line duties as directed by the ICT Infrastructure Manager
- To direct users on the use of ICT empowering skills and knowledge.
- To maintain and update personal skills and knowledge to benefit the Trust.
- To promote the correct use of ICT policies
- Participate in the ICT Server Operations On Call service
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Essential criteria
Essential
- MCITP in windows 2019 server technologies or equivalent experience.
- Sound educational background to GCSE level or equivalent.
- Evidence of continuous development.
- Experience supporting server technologies in a medium to large corporate environment for a minimum of three years.
Desirable
- Professional IT qualifications
- PRINCE2 Foundation or ITIL V3.0 Foundation
- Microsoft MCSE
Essential criteria
Essential
- Set up servers both Physical and Virtual in a VMware environment.
- Plan, Implement and maintain Windows based servers within an Active Directory environment.
- Understanding/appreciation of Data Protection Act and GDPR
- Minimum three years' experience of support in Windows 2016/19 Server Technologies in medium to large corporate environment
- Experience supporting SQL 2016/19/22, VMWare 7, Cisco Catalyst and SIP based telephony, Aruba Technologies and enterprise backup solutions.
Desirable
- Aptitude for investigating, analysing and solving complex problems
- Ability to act on own initiative and take and implement decisions to resolve problems
- to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
Professional/Managerial/Specialist Knowledge
Essential
- Ability to support staff on the Helpdesk as necessary in the delivery of systems support.
- Ability to support Learning Difficulty Students, Apprentices and Work Experience Students
Desirable
- VMware, Netapp SAN & HCI knowledge and good understanding of Technologies around Cisco technologies (UCS/Networking)
- Any experience working with Aruba wireless networks would be advantageous.
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills, both written and verbal
- Self-motivated and highly organized
- Ability to work with system users with varying levels of computer skill
- Proven ability in learning new and complex computer systems.
- Competent computer user with good keyboard skills.
- Able to concentrate for extended periods on detailed VDU and other work
- Willing to work out of hours
Person Specification
Essential criteria
Essential
- MCITP in windows 2019 server technologies or equivalent experience.
- Sound educational background to GCSE level or equivalent.
- Evidence of continuous development.
- Experience supporting server technologies in a medium to large corporate environment for a minimum of three years.
Desirable
- Professional IT qualifications
- PRINCE2 Foundation or ITIL V3.0 Foundation
- Microsoft MCSE
Essential criteria
Essential
- Set up servers both Physical and Virtual in a VMware environment.
- Plan, Implement and maintain Windows based servers within an Active Directory environment.
- Understanding/appreciation of Data Protection Act and GDPR
- Minimum three years' experience of support in Windows 2016/19 Server Technologies in medium to large corporate environment
- Experience supporting SQL 2016/19/22, VMWare 7, Cisco Catalyst and SIP based telephony, Aruba Technologies and enterprise backup solutions.
Desirable
- Aptitude for investigating, analysing and solving complex problems
- Ability to act on own initiative and take and implement decisions to resolve problems
- to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
Professional/Managerial/Specialist Knowledge
Essential
- Ability to support staff on the Helpdesk as necessary in the delivery of systems support.
- Ability to support Learning Difficulty Students, Apprentices and Work Experience Students
Desirable
- VMware, Netapp SAN & HCI knowledge and good understanding of Technologies around Cisco technologies (UCS/Networking)
- Any experience working with Aruba wireless networks would be advantageous.
Personal Skills/Abilities and Attributes
Essential
- Excellent communication skills, both written and verbal
- Self-motivated and highly organized
- Ability to work with system users with varying levels of computer skill
- Proven ability in learning new and complex computer systems.
- Competent computer user with good keyboard skills.
- Able to concentrate for extended periods on detailed VDU and other work
- Willing to work out of hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Women's and Children's Hospital
90 Vincent Drive
Birmingham
B15 2TT
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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