Job summary
The postholder is the strategic data lead for the fundraising team, primarily responsible for managing the new Salesforce database, whilst also taking responsibility for delivering insight, reporting and data training for the team.
Main duties of the job
The post holder will be the product owner of the Charity's new Salesforce platform, the key piece of technology for the department, which received significant investment.
The post holder will also manage the Data and Insight team and be responsible for delivery of insights and reporting.
The post holder will work with colleagues, peers and senior staff across the department, to ensure the integrity of our data is maintained, data and informatics are used to inform and shape fundraising and marketing campaigns to maximise return on investment, knowledge of our donors is used to influence our supporter care and stewardship programmes and to ensure compliance with data protection guidelines
They will work effectively as a member of the Fundraising team to maximise revenues using data and insight in to the charity's donors and supporters as well as maintain the integrity of our data and provide training and development to all who access the charity's database.
They will be expected to show excellent strategic skills in order to set strategic objectives and deliver a Data Strategy for the Charity.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Significant experience of interpreting and resolving highly complex statistical information and queries
- Ability to deliver analysis and make judgements to peers and senior managers
- Ability to establish operational priorities and develop clear, efficient and logical plans to achieve goals.
- Ability to simultaneously manage a wide range of projects across different streams.
- Ability to plan and manage workloads of self and team to achieve goals
Desirable
- Experience of budgetary and KPI management
Knowledge
Essential
- Specialist knowledge of statistical analysis in a fundraising context
- Experience of managing complex and fundamental business, process and systems change projects
- Extensive experience of creating and implementing a successful data strategy
- Extensive knowledge of Data Protection laws and policies governing the Third Sector
- Experience of management of a database (ideally Salesforce) and associated systems
- Experience of writing database queries
- Experience of carrying out import and export of data
Desirable
- Specialist knowledge of statistical analysis within the NHS
- Experience of management of a database (ideally Salesforce) and associated systems in a fundraising context
- Experience in people management
- Knowledge of Gift Aid policy and procedures
- Extensive experience of creating and implementing a successful data strategy
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Mentoring skills to provide advice and guidance to more junior members of the team.
- Fully trained in and with good skill levels in use of Microsoft Office
Desirable
- Evidence of strong people management and motivation skills
- Strong performance management approach, managing both under and over performance
Person Specification
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Significant experience of interpreting and resolving highly complex statistical information and queries
- Ability to deliver analysis and make judgements to peers and senior managers
- Ability to establish operational priorities and develop clear, efficient and logical plans to achieve goals.
- Ability to simultaneously manage a wide range of projects across different streams.
- Ability to plan and manage workloads of self and team to achieve goals
Desirable
- Experience of budgetary and KPI management
Knowledge
Essential
- Specialist knowledge of statistical analysis in a fundraising context
- Experience of managing complex and fundamental business, process and systems change projects
- Extensive experience of creating and implementing a successful data strategy
- Extensive knowledge of Data Protection laws and policies governing the Third Sector
- Experience of management of a database (ideally Salesforce) and associated systems
- Experience of writing database queries
- Experience of carrying out import and export of data
Desirable
- Specialist knowledge of statistical analysis within the NHS
- Experience of management of a database (ideally Salesforce) and associated systems in a fundraising context
- Experience in people management
- Knowledge of Gift Aid policy and procedures
- Extensive experience of creating and implementing a successful data strategy
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Mentoring skills to provide advice and guidance to more junior members of the team.
- Fully trained in and with good skill levels in use of Microsoft Office
Desirable
- Evidence of strong people management and motivation skills
- Strong performance management approach, managing both under and over performance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
BCH
5 ROWCHESTER COURT, WHITTALL STREET
BIRMINGHAM
B4 6DH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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