Birmingham Women's and Children's NHS Foundation Trust

Interpreting and Cultural Insight Manager

Information:

This job is now closed

Job summary

Our Trust is a specialist provider of health services to a big, multi-cultural city. We provide interpreting services 24/7 to our hospitals and clinics including maternity, mental health and emergency services - in addition to a range of specialist services.

This role manages all BWC interpreting services, both in-house and agency and organises the cultural insight programme of work. The team comprises of Administrative, Interpreting and Cultural Insight team members, plus Bank Interpreters. The role manages all additional externally sourced interpreting, translation and training.

Main duties of the job

Our successful candidate will be responsible for the management of all interpreting services across BWC Trust. Managing the administration to ensure successful allocation in an extensive range of languages and modes of delivery. Utilising a range of resources from substantive staff, bank staff, video interpreting and external agencies. The post-holder will ensure the service is run efficiently against budgetary targets, including suitable use of charity funds.

Cultural insight is gained daily in such busy environments. We are seeking someone who can capture this insight and use it to improve service delivery through advice support and training. A compassionate and resourceful leader is sought to continue innovating to deliver the best communication deserved by our patients, families and staff.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Details

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

284-23-5620706-COPR

Job locations

BCH / BWH

Steelhouse Lane / QE Campus

Birmingham

B4 6NH


Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Job description

Job responsibilities

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Person Specification

Qualifications / Experience

Essential

  • Degree in relevant subject or demonstrating experience
  • Ability to communicate in second language (or more)
  • Experience of managing interpreting / translation services

Desirable

  • Experience of agency procedures and contracts
Person Specification

Qualifications / Experience

Essential

  • Degree in relevant subject or demonstrating experience
  • Ability to communicate in second language (or more)
  • Experience of managing interpreting / translation services

Desirable

  • Experience of agency procedures and contracts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

BCH / BWH

Steelhouse Lane / QE Campus

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Birmingham Women's and Children's NHS Foundation Trust

Address

BCH / BWH

Steelhouse Lane / QE Campus

Birmingham

B4 6NH


Employer's website

https://bwc.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Patient Experience Manager

Mark Hillier

markhillier@nhs.net

07713711502

Details

Date posted

12 September 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

284-23-5620706-COPR

Job locations

BCH / BWH

Steelhouse Lane / QE Campus

Birmingham

B4 6NH


Supporting documents

Privacy notice

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