Job summary
An opportunity has arisen within the ICT team for a full time ICT Administrative Assistant. This is a key position within the ICT team liaising with staff both within and external to the Trust coordinating the purchase, distribution and configuration of the Trust's mobile phones, bleeps and pagers. An enthusiastic, flexible and conscientious approach with good communication and customer handling people skills is required.
Main duties of the job
The work often involves communicating in a professional manner over the telephone and working under pressure to meet deadlines. The candidates need to be familiar with invoicing and receipting goods plus demonstrate accurate record keeping skills in order to maintain the Trust's asset register. The role involves working independently within a team driven environment. Experience of IT systems such as Microsoft Office would be an advantage. The role involves the daily use of SBS financial and Landesk ICT call logging systems for which training will be provided.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
- Educated to good standard of secondary education, including GCE/GCSE English or equivalent CLAIT or equivalent IT qualification.
Desirable
- RSA/OCR Stage II or equivalent typing qualification A+ or similar Computer qualification
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- At least 12 months administrative experience. Excellent communication skills Use and Understanding of Microsoft Office applications (especially Excel).
Desirable
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Able to demonstrate management of mobile devices, including distribution, first line fix and ordering
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Excellent inter-personal, organisational and communication skills. Able to work under pressure and to deadlines. Able to work unsupervised. Able to use own initiative. Able to work as part of a team. Tact, diplomacy & discretion.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Ability to communicate effectively with all Trust staff with regards to interpretation of IT incidents and problems.
Person Specification
Qualifications
Essential
- Educated to good standard of secondary education, including GCE/GCSE English or equivalent CLAIT or equivalent IT qualification.
Desirable
- RSA/OCR Stage II or equivalent typing qualification A+ or similar Computer qualification
KNOWLEDGE & NATURE OF EXPERIENCE
Essential
- At least 12 months administrative experience. Excellent communication skills Use and Understanding of Microsoft Office applications (especially Excel).
Desirable
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
Essential
- Able to demonstrate management of mobile devices, including distribution, first line fix and ordering
ANALYTICAL AND JUDGEMENT SKILLS
Essential
- Excellent inter-personal, organisational and communication skills. Able to work under pressure and to deadlines. Able to work unsupervised. Able to use own initiative. Able to work as part of a team. Tact, diplomacy & discretion.
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
Essential
- Ability to communicate effectively with all Trust staff with regards to interpretation of IT incidents and problems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Childrens Hospital
Steelhouse Lane
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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