Job summary
We invite applications for the exciting opportunity within the Birmingham Women's Fertility Centre at Birmingham Women's and Children's NHS Foundation Trust.
The Fertility Centre has been providing exceptional care to couples and individuals experiencing fertility problems for over 40 years and is regionally, nationally and internationally recognised for its infertility care and research. We are an expert team employing a holistic approach to treatment. We are the only specialist fertility centre in the Midlands licensed to provide a full range of services from diagnosis of infertility to specialist fertility surgery, assisted conception treatment and have a nationally leading pre-implantation genetic diagnosis service.
Main duties of the job
The successful candidate will have strong administrative, clerical and communication skills and show a keen interest in our area. You will work closely with our Science Team whilst also being integrated within our Administrative structures.
The Fertility Department generally shut down for a period of time in December and there is an expectation that staff save up sufficient annual leave to cover this period.
About us
Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families.
Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care. Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Job description
Job responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person Specification
Qualifications
Essential
Knowledge
Essential
- Clerical experience in a busy Clinical environment
- Confident in and experience of communication with the general public / patients
- Able to demonstrate sensitive and empathetic approach to patients
- Interest in the Administration of healthcare
- Good keyboard skills and accuracy in MSExcel and MSWord
Desirable
- Previous experience of working with Fertility patients / donors
- Knowledge of The Human Fertilisation and Embryology Authority
- Experience of using an electronic patient record / Patient Administration system
Skills
Essential
- Good standard of literacy and numeracy
- Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate.
- Ability to assess behaviors of service users and escalate to supervisory staff as needed.
- Sensitive to the needs of patients, donors and staff
- Able to work under direction and as part of a team
- Reliable and conscientious
- Flexible and hard working
- Skillful at prioritizing and meeting tight deadlines
- Able to use tact, diplomacy and common sense
- Able to adapt to change
- Act as a positive role model to other team members
- Genuine interest in working within this area
- Hours worked:- Mainly Monday to Friday including public holidays
- Able to perform full range of manual handling required for the post.
Desirable
- Good telephone manner
- General IT skills and willing to undertake further training to a level of proficiency
- Rota may include early starts and late finishes, long days. Rotational cover for weekend work.
Person Specification
Qualifications
Essential
Knowledge
Essential
- Clerical experience in a busy Clinical environment
- Confident in and experience of communication with the general public / patients
- Able to demonstrate sensitive and empathetic approach to patients
- Interest in the Administration of healthcare
- Good keyboard skills and accuracy in MSExcel and MSWord
Desirable
- Previous experience of working with Fertility patients / donors
- Knowledge of The Human Fertilisation and Embryology Authority
- Experience of using an electronic patient record / Patient Administration system
Skills
Essential
- Good standard of literacy and numeracy
- Ability to analyse working environment eg stock levels and to resolve or escalate as appropriate.
- Ability to assess behaviors of service users and escalate to supervisory staff as needed.
- Sensitive to the needs of patients, donors and staff
- Able to work under direction and as part of a team
- Reliable and conscientious
- Flexible and hard working
- Skillful at prioritizing and meeting tight deadlines
- Able to use tact, diplomacy and common sense
- Able to adapt to change
- Act as a positive role model to other team members
- Genuine interest in working within this area
- Hours worked:- Mainly Monday to Friday including public holidays
- Able to perform full range of manual handling required for the post.
Desirable
- Good telephone manner
- General IT skills and willing to undertake further training to a level of proficiency
- Rota may include early starts and late finishes, long days. Rotational cover for weekend work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Employer details
Employer name
Birmingham Women's and Children's NHS Foundation Trust
Address
Birmingham Children's Hospital
Birmingham
B4 6NH
Employer's website
https://bwc.nhs.uk/ (Opens in a new tab)
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