Job summary
We are looking for a self-motivated, organised and methodical Clinical Research Communications and Digital Senior Administrator to join the Sutton based R&D Development Core Services.
This role primarily focuses on managing and maintaining the online presence of the NIHR Biomedical Research Centre and CRF. This role will create content to promote research activities and build public and patient engagement and involvement. Key responsibilities include digital communications and administration tasks and the supporting of events and ideally experience of writing content with the ability to tailor messages to different audiences.
The successful applicant should have a flexible approach to their duties and have ability to work both as part of the team as well as independently and be a strong confident senior administrator.
All applicants will be contacted by email via NHS jobs. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow NHS jobs emails.
Main duties of the job
The Clinical Research Communications and Digital Senior Administrator is a pivotal administrative role, supporting the effective communication of clinical research (specifically including the NIHR Biomedical Research Centre and NIHR Clinical Research Facility). The role is an integral part of the secretariat function of the Joint Clinical Research and Development Core Services and works closely with The Royal Marsden Marketing and Communications Team and the Media Team at the ICR.
The post-holder will manage and maintain the online presence of the NIHR Biomedical Research Centre and CRF including webpages and social media channels, in addition to contributing to the research webpages on the main websites of The Royal Marsden NHS Foundation Trust and The Institute of Cancer Research, oversight of Cancer Patients' Voice digital platform. This role will create content to promote research activities, outputs and impact to internal and external stakeholders. The online content will build public and patient engagement with our research and make sure information reaches our target audiences. The post-holder will also support with writing regular communications for the Clinical Research Directorate
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
Manage, write and optimise the content of the NIHR BRC and CRF websites and social media channels. This will include:
- Update website content on a regular basis ensuring it remains relevant and up to date, working with relevant stakeholders. Work with the Trust Digital Manager and Head of Digital to develop new web pages to highlight key infrastructure.
- Drive awareness of key research breakthroughs to trigger timely content development that drives the thought leadership agenda. Develop strong professional relationships with clinical and research staff.
- Amend and repurpose press releases published to the main websites of The Royal Marsden and the ICR to include on the NIHR BRC website, in addition to drafting independent news articles.
- Develop content for impactful BRC and CRF social media campaigns working closely with The Royal Marsden Social Media Manager.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification:
Manage, write and optimise the content of the NIHR BRC and CRF websites and social media channels. This will include:
- Update website content on a regular basis ensuring it remains relevant and up to date, working with relevant stakeholders. Work with the Trust Digital Manager and Head of Digital to develop new web pages to highlight key infrastructure.
- Drive awareness of key research breakthroughs to trigger timely content development that drives the thought leadership agenda. Develop strong professional relationships with clinical and research staff.
- Amend and repurpose press releases published to the main websites of The Royal Marsden and the ICR to include on the NIHR BRC website, in addition to drafting independent news articles.
- Develop content for impactful BRC and CRF social media campaigns working closely with The Royal Marsden Social Media Manager.
Person Specification
Education/Qualifications
Essential
- Degree qualification.
- Commitment to continued professional development.
Desirable
- Science background.
- Communications (digital, marketing, public relations) qualification.
Experience
Essential
- Experience writing content with the ability to translate scientific information for a lay audience and to tailor messages to different audiences
- Experience of planning, producing and publishing content across digital channels, including working with content management systems and social media channels.
- Experience of working effectively in a cross matrix, complex organisation.
- Experience of working effectively with a wide range of stakeholders.
Desirable
- Experience in working in a science, academic or a research-focused NHS environment.
- Experience in organising public events, seminars, interviews, conferences and workshops to drive engagement.
Skills/Abilities/Knowledge
Essential
- Strong writing skills, able to adapt tone and content to a variety of different audiences and platforms.
- Good technical understanding with the ability to pick up new tools quickly.
- Strong written accuracy, editorial and proof-reading skills and great attention to detail.
- Able to analyse and interpret quantitative and qualitative data to inform future communications activity.
- Excellent interpersonal skills to facilitate liaison with a broad range of internal and external stakeholders, including experienced scientists and clinicians.
- Highly organised, with strong planning skills and the ability to prioritise own workload.
Other requirements
Essential
- Ability to work across multiple teams.
- Flexible attitude and capable of dealing with changing working conditions.
- Able to work in a hybrid manner, including across both sites and to be flexible to meet the needs of the role.
- Able to build strong relationships at work.
Person Specification
Education/Qualifications
Essential
- Degree qualification.
- Commitment to continued professional development.
Desirable
- Science background.
- Communications (digital, marketing, public relations) qualification.
Experience
Essential
- Experience writing content with the ability to translate scientific information for a lay audience and to tailor messages to different audiences
- Experience of planning, producing and publishing content across digital channels, including working with content management systems and social media channels.
- Experience of working effectively in a cross matrix, complex organisation.
- Experience of working effectively with a wide range of stakeholders.
Desirable
- Experience in working in a science, academic or a research-focused NHS environment.
- Experience in organising public events, seminars, interviews, conferences and workshops to drive engagement.
Skills/Abilities/Knowledge
Essential
- Strong writing skills, able to adapt tone and content to a variety of different audiences and platforms.
- Good technical understanding with the ability to pick up new tools quickly.
- Strong written accuracy, editorial and proof-reading skills and great attention to detail.
- Able to analyse and interpret quantitative and qualitative data to inform future communications activity.
- Excellent interpersonal skills to facilitate liaison with a broad range of internal and external stakeholders, including experienced scientists and clinicians.
- Highly organised, with strong planning skills and the ability to prioritise own workload.
Other requirements
Essential
- Ability to work across multiple teams.
- Flexible attitude and capable of dealing with changing working conditions.
- Able to work in a hybrid manner, including across both sites and to be flexible to meet the needs of the role.
- Able to build strong relationships at work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
