Job summary
We are seeking an enthusiastic and motivated individual to work as a PA to the Deputy Divisional Director and two Divisional Nurse Directors within Cancer Services.
We require proven PA experience for this post as this role offers a varied mix of PA and general secretarial duties, ranging from typing correspondence, diary management, and minute taking, to ad-hoc tasks designed to keep things running smoothly for these senior members of staff. In return, you'll be part of a leading Cancer Centre renowned for clinical excellence, working within a friendly yet busy and demanding multi-disciplinary setting. The ability to stay highly organised and collaborate with people at all levels is essential.
We are unable to offer sponsorship for this position.
For further information, please email helen.spittle@rmh.nhs.uk.
Main duties of the job
The postholder will be responsible for the day to day management and co-ordination of all administrative functions associated with the smooth, efficient and effective running of the Division.
The postholder will provide comprehensive secretarial and administrative support to one of the Deputy Divisional Directors and two Divisional Nurse Directors within the Cancer Services Division.
To provide ad hoc support to the other administrative staff with the management office. The postholder also needs to act as a contact point for staff within the organisation and outside bodies as appropriate.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information please refer to the Job Description & Person Specification.
- Deal confidently and appropriately with enquiries, referring to the Deputy Divisional Director an Divisional Nurse Directors where required and keeping them informed as appropriate.
- Type all minutes, agendas and documents using Windows packages.
- Assist in the preparation and distribution of agendas and minutes of meetings. Organise meeting documentation and attend meetings with or at the request of the and to type the minutes of these meetings.
- Maintain up-to-date diaries for the Directors where required, including organising meetings.
- Assist in the compilation of responses to central requests for information on the Divisional staff and services.
- Be responsible for raising requisitions as directed, liaising with the Supplies Department and Procurement as necessary.
- Assist the Directors in dealing with complaints by taking the details of any complaint received by telephone in an appropriate and sensitive manner and informing the relevant manager as soon as possible. Pulling notes and typing relevant correspondence for the complaint.
Job description
Job responsibilities
For further information please refer to the Job Description & Person Specification.
- Deal confidently and appropriately with enquiries, referring to the Deputy Divisional Director an Divisional Nurse Directors where required and keeping them informed as appropriate.
- Type all minutes, agendas and documents using Windows packages.
- Assist in the preparation and distribution of agendas and minutes of meetings. Organise meeting documentation and attend meetings with or at the request of the and to type the minutes of these meetings.
- Maintain up-to-date diaries for the Directors where required, including organising meetings.
- Assist in the compilation of responses to central requests for information on the Divisional staff and services.
- Be responsible for raising requisitions as directed, liaising with the Supplies Department and Procurement as necessary.
- Assist the Directors in dealing with complaints by taking the details of any complaint received by telephone in an appropriate and sensitive manner and informing the relevant manager as soon as possible. Pulling notes and typing relevant correspondence for the complaint.
Person Specification
Education/Qualifications
Essential
- GCSE or equivalent. Very good standard of written and spoken English
Desirable
Experience
Essential
- Previous experience within a Senior Personal Assistant role at Senior Management level
- Experience of minute taking and report writing
Desirable
- Experience of working within health service sector
- Experience of managing budgets and requisitioning/ raising orders
Skills/Abilities/Knowledge
Essential
- Excellent communication skills in both written and oral
- Good administrative/ organisational skills
- Demonstrable ability to share information and work as part of a team
- Ability to exercise personal responsibility/initiative within appropriate boundaries
- Ability to work independently as well as under direction
- Ability to meet tight deadlines
- Highly developed literacy and numeracy skills
- Ability to produce accurate and consistent work with attention paid to detail
- Must be computer literate in the following applications and champion the use of IT:- Microsoft Word to a high standard, Microsoft Powerpoint, Microsoft Excel for data input and basic calculations, Microsoft Outlook, Internet
- Ability to co-ordinate the role of others
- Ability to use own initiative to solve straight forward problems without supervision
Desirable
- Understanding of the complexity of the NHS and knowledge of important initiatives/ policies that have shaped the NHS as well as the likely changes over the next 3-5 years
Other
Essential
- Proactive, takes own initiative
- Willing to take ownership and accountability
- Team player with collegiate working style and willingness to share responsibility
- Flexible, responsive approach to work
- Very high levels of stamina and the ability to concentrate on the most complex and challenging issues for extended periods of time, with minimum support
- Flexibility and a willingness to assist in a wide range of tasks
- Self-motivation
Person Specification
Education/Qualifications
Essential
- GCSE or equivalent. Very good standard of written and spoken English
Desirable
Experience
Essential
- Previous experience within a Senior Personal Assistant role at Senior Management level
- Experience of minute taking and report writing
Desirable
- Experience of working within health service sector
- Experience of managing budgets and requisitioning/ raising orders
Skills/Abilities/Knowledge
Essential
- Excellent communication skills in both written and oral
- Good administrative/ organisational skills
- Demonstrable ability to share information and work as part of a team
- Ability to exercise personal responsibility/initiative within appropriate boundaries
- Ability to work independently as well as under direction
- Ability to meet tight deadlines
- Highly developed literacy and numeracy skills
- Ability to produce accurate and consistent work with attention paid to detail
- Must be computer literate in the following applications and champion the use of IT:- Microsoft Word to a high standard, Microsoft Powerpoint, Microsoft Excel for data input and basic calculations, Microsoft Outlook, Internet
- Ability to co-ordinate the role of others
- Ability to use own initiative to solve straight forward problems without supervision
Desirable
- Understanding of the complexity of the NHS and knowledge of important initiatives/ policies that have shaped the NHS as well as the likely changes over the next 3-5 years
Other
Essential
- Proactive, takes own initiative
- Willing to take ownership and accountability
- Team player with collegiate working style and willingness to share responsibility
- Flexible, responsive approach to work
- Very high levels of stamina and the ability to concentrate on the most complex and challenging issues for extended periods of time, with minimum support
- Flexibility and a willingness to assist in a wide range of tasks
- Self-motivation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
