Job summary
The Royal Marsden NHS Foundation Trust is the largest comprehensive cancer centre in Europe with a reputation for high quality patient care, research, development and education. The Projects and Estates Department plays an instrumental role within the Trust by managing critical infrastructure, maintenance, and projects across its entire estate which directly impacts on frontline clinical care, research, infection prevention and control and energy efficiency. We are looking for a committed, highly self-motivated Service Manager, to join the Estates Team in Cheslea and to take ownership for actively embracing the responsibilities of this post as detailed in the Job Description and Person Specification. This role is an exciting opportunity to join our Estates team and be part of our continued development and success, making a real difference to patients and staff.
Main duties of the job
The post holder will work closely with the Head of Engineering. This position will be based on our Chelse site, the role encompasses managing operational maintenance and budgets across the estate, driving increased productivity from the in-house service team and Estates Officers /Technicians, overseeing contracted services and managing projects / operational initiatives. As a key leadership role within Estates Operations the post holder will work closely with clinical & other user departments and adapting the estates service and processes.
The Estates Department is responsible for providing Estates Services encompassing operations and maintenance of buildings, plant, building services and infrastructure and external grounds used by the Trust. This includes managing and providing a safe, NHS compliant, resilient and competent Estates service which protects the Trust from business continuity risks and has effective plans for disaster recovery.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information, please refer to the Job Description / Person Specification
1.1. Be dynamic in their approach and flexible and adaptable to changing needs and priorities
1.2. Work proactively and support both management and frontline Estates staff in delivering an effective service
1.3. To ensure that The RMH Healthcare Policies and procedures are adhered to.
1.4. The post holder will be required to always comply with the requirements of the Health & Safety regulations and the Works and Trusts Health & Safety Policies and Procedures
1.5. To always ensure confidentiality on all matters and information obtained during employment
1.6. To comply with The RMH policies on equal opportunities and always promote equal opportunities
1.7. To comply with the requirements of the Data Protection Act.
Job description
Job responsibilities
For further information, please refer to the Job Description / Person Specification
1.1. Be dynamic in their approach and flexible and adaptable to changing needs and priorities
1.2. Work proactively and support both management and frontline Estates staff in delivering an effective service
1.3. To ensure that The RMH Healthcare Policies and procedures are adhered to.
1.4. The post holder will be required to always comply with the requirements of the Health & Safety regulations and the Works and Trusts Health & Safety Policies and Procedures
1.5. To always ensure confidentiality on all matters and information obtained during employment
1.6. To comply with The RMH policies on equal opportunities and always promote equal opportunities
1.7. To comply with the requirements of the Data Protection Act.
Person Specification
Experience
Essential
- Operations, maintenance and works /projects on large sites with extended infrastructure and critical facilities
- Fault findings and operation and maintenance of plant and infrastructure
- Experienced in working to deadlines
- Complying with Health & Safety regulations and codes of practice
- Experienced in working in a demand driven service
- Proficient in the use of hand tools and machinery
- Working safely and have a sound knowledge of Health and Safety legislation
Desirable
- Supervision of multi- disciplinary team in healthcare premises
- Experience of working in a large organisation
- Experienced in issuing permits to work
Skills Abilities/knowledge
Essential
- oKnowledge in commercial/ industrial engineering maintenance.
- oAble to diagnose faults in complicated engineering and building plant and equipment.
- oDemonstrable CPD in engineering and management of people
- oTeam leadership and team building and service change
- oSupervision of multidisciplinary staff, undertaking appraisals and development of staff
- oHighly organised and good time management
- oAbility to work with minimum of guidance
- oLogical and systematic approach to work tasks.
- oExcellent written and oral communication
- oAbility to identify solutions to estates and engineering issues and implement them within time and budget
- oComputer literate with the current operating system, current office software and knowledge of computer aided design (CAD)
Desirable
- oKnowledge of allied trades
- oSelf-starter
- oBe able to work within a pressured environment. Evidence of self-advancement
- oAble to act efficiently taking a 'hands on' role in an emergency
Person Specification
Experience
Essential
- Operations, maintenance and works /projects on large sites with extended infrastructure and critical facilities
- Fault findings and operation and maintenance of plant and infrastructure
- Experienced in working to deadlines
- Complying with Health & Safety regulations and codes of practice
- Experienced in working in a demand driven service
- Proficient in the use of hand tools and machinery
- Working safely and have a sound knowledge of Health and Safety legislation
Desirable
- Supervision of multi- disciplinary team in healthcare premises
- Experience of working in a large organisation
- Experienced in issuing permits to work
Skills Abilities/knowledge
Essential
- oKnowledge in commercial/ industrial engineering maintenance.
- oAble to diagnose faults in complicated engineering and building plant and equipment.
- oDemonstrable CPD in engineering and management of people
- oTeam leadership and team building and service change
- oSupervision of multidisciplinary staff, undertaking appraisals and development of staff
- oHighly organised and good time management
- oAbility to work with minimum of guidance
- oLogical and systematic approach to work tasks.
- oExcellent written and oral communication
- oAbility to identify solutions to estates and engineering issues and implement them within time and budget
- oComputer literate with the current operating system, current office software and knowledge of computer aided design (CAD)
Desirable
- oKnowledge of allied trades
- oSelf-starter
- oBe able to work within a pressured environment. Evidence of self-advancement
- oAble to act efficiently taking a 'hands on' role in an emergency
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
