The Royal Marsden NHS Foundation Trust

Bank Health Care Support Worker

The closing date is 07 November 2025

Job summary

Are you highly motivated, enthusiastic, and forward thinking? Do you have excellent communication skills and aim to provide high quality patient focussed care? If so, we could have the perfect opportunityfor you!

The Royal Marsden NHS Foundation Trust is one of the leading cancer centres in the world and has an international reputation for the care and treatment it provides. The Royal Marsden serves a local, regional, national, and international population from two hospital sites, Chelsea and Sutton.We are hosting a Bank Health Care Support Worker Day on Tuesday 25th February 2025 in Sutton.

You will ideally have experience and must have completed the care certificate training.

Main duties of the job

To carry out in a responsible and efficient way, the nursing care for patients which has been drawn up in conjunction with the co-ordinator of the shift.

To demonstrate the ability to develop a greater awareness and understanding of the needs of patients with cancer and the different treatment modalities, and work autonomously under supervision of a registered nurse.

To work with the nursing team members to ensure the maintenance of an efficient, safe, clean and pleasant environment for all patients.

Successful candidates will be expected to undertake Enhance Engagement training, which will be provided by the Trust. This study day covers the importance of harm free care, the recognition and management of dementia, delirium and depression.

About us

As a member of the Royal Marsden Bank you will:

o Gain experience of supporting/providing services within one of the leading care providers in Europe.o access to a diverse range of roles and opportunities to gain experience and further develop your career.o Have the flexibility to work hours that suit youo Weekly pay in arrearso treated as an internal applicant if you want to apply for permanent jobs with uso access to Bank worker NHS discounts and benefitso access to training and development opportunities

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£16.17 to £27.73 an hour per hour

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

282-BANK-HCSWOctober

Job locations

The Royal Marsden Hospital Cross Site Sutton / Chelsea

Sutton / Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

These responsibilities will be carried out under the guidance of the shift co-ordinator.

Clinical Responsibility

To practice the Care Certificate and support junior staff to achieve the standards.

Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients height and weight.

Performing venepuncture and venous blood sampling. After training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.

Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided and harm free care is monitored.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and

Administration / Clerical

Greeting patients on their arrival to the department; orientating patients and ensuring they are made aware of single sex accommodation (e.g. toilets, changing rooms) where applicable.

Answering telephones and dealing with enquiries and or taking messages.

Admitting/discharging patients on the bed board in the absence of ward clerk.

Updating the kitchen/staff board on any changes to dietary needs of patients.

Applicants must email a copy of the care certificate to Helen.Lavall@rmh.nhs.uk

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

These responsibilities will be carried out under the guidance of the shift co-ordinator.

Clinical Responsibility

To practice the Care Certificate and support junior staff to achieve the standards.

Monitoring and recording patients vital signs (including blood pressure, pulse, temperature, oxygen saturation) and reporting any abnormal results to registered nursing staff.

Measuring and recording patients height and weight.

Performing venepuncture and venous blood sampling. After training and assessment of competency.

Undertakes clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, MRSA screening swabs, recording of allergies on EPR and other clinical tasks where training/competency sign off deemed appropriate for HCSW that has been ratified through NRRAC.

Assisting with nutrition where applicable e.g. assisting with menu completion, feeding assistance. Working closely with the ward host/hostess and housekeeper. Understanding the dietary needs of patients and utilise diet charts and fluid balance charts appropriately.

Liaising with the trusts MDT as appropriate to ensure complete holistic care is provided and harm free care is monitored.

Demonstrates an understanding of infection control issues including attendance at mandatory training; an understanding of policy and

Administration / Clerical

Greeting patients on their arrival to the department; orientating patients and ensuring they are made aware of single sex accommodation (e.g. toilets, changing rooms) where applicable.

Answering telephones and dealing with enquiries and or taking messages.

Admitting/discharging patients on the bed board in the absence of ward clerk.

Updating the kitchen/staff board on any changes to dietary needs of patients.

Applicants must email a copy of the care certificate to Helen.Lavall@rmh.nhs.uk

Person Specification

Qualifications

Essential

  • Completed Care Certificate
  • Demonstrable experience of working in a healthcare setting
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2, working towards Level 3

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients
Person Specification

Qualifications

Essential

  • Completed Care Certificate
  • Demonstrable experience of working in a healthcare setting
  • Evidence of ongoing professional development

Desirable

  • NVQ in Health and Social Care Level 2, working towards Level 3

Experience

Essential

  • Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
  • Experience of working with computers (keyboard skills, data entry)

Desirable

  • Experience of working with oncology patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Cross Site Sutton / Chelsea

Sutton / Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Cross Site Sutton / Chelsea

Sutton / Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

TSO Manager

Shaneen Antonio

shaneen.antonio@rmh.nhs.uk

Details

Date posted

24 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£16.17 to £27.73 an hour per hour

Contract

Bank

Working pattern

Full-time, Flexible working

Reference number

282-BANK-HCSWOctober

Job locations

The Royal Marsden Hospital Cross Site Sutton / Chelsea

Sutton / Chelsea

SW3 6JJ


Supporting documents

Privacy notice

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