Job summary
We are looking for a keen Catering Administrator to join our team. You will need good organisational skills and experience of working as part of a team. You will be a reliable, flexible member of staff showing initiative. You will monitor the HACCP processes to ensure compliance and alert if there are any issues, these are highlighted to the catering management team. Please refer to the job description for further details of the job requirements. Contracted days of work will be five days and this is a Permanent position.
Main duties of the job
To provide efficient administrative support to the Catering Department, ensuring the smooth delivery of catering services for patients, staff, and visitors. The Catering Administration Officer coordinates communication between the catering team, suppliers, and other hospital departments, manages essential records and orders, and supports the department in maintaining high standards of service, safety, and compliance within NHS guidelines.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For more information please refer to the job description and personal specification:
Carry out all aspects of administrative and technical work in accordance with departmental procedures, ensuring accuracy, efficiency, and compliance with quality systems.
Support the implementation of financial policies and procedures in line with the Catering Finance System.
Check invoices for accuracy regarding prices, discounts, and delivery dates, rectifying discrepancies promptly and notifying relevant parties.
Maintain accurate records of menus and ensure all recharges are processed as instructed by management.
Book and record catering functions, maintain the catering function book, and keep related records up to date.
Job description
Job responsibilities
For more information please refer to the job description and personal specification:
Carry out all aspects of administrative and technical work in accordance with departmental procedures, ensuring accuracy, efficiency, and compliance with quality systems.
Support the implementation of financial policies and procedures in line with the Catering Finance System.
Check invoices for accuracy regarding prices, discounts, and delivery dates, rectifying discrepancies promptly and notifying relevant parties.
Maintain accurate records of menus and ensure all recharges are processed as instructed by management.
Book and record catering functions, maintain the catering function book, and keep related records up to date.
Person Specification
Education
Essential
- Good general education to GCSE level (or equivalent) including English and Maths.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
Desirable
- NVQ Level 2 or above in Business Administration, Catering, or related field.
- Training in food hygiene and safety (e.g., Level 2 Food Safety Certificate)
Experience
Essential
- Previous administrative experience in a busy office environment.
- Experience of handling invoices, financial records, or stock control.
- Experience using data entry systems accurately and efficiently.
Desirable
- Experience in a catering, hospitality, or healthcare environment.
- Knowledge of NHS finance, ordering, or rostering systems (e.g., Healthroster).
Skills
Essential
- Excellent organisational skills with the ability to prioritise workload and meet deadlines.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to work effectively as part of a team and independently.
- Understanding of confidentiality, data protection, and GDPR requirements.
- Basic understanding of food hygiene, HACCP, and health & safety principles.
Desirable
- Ability to analyse and present data for reports.
- Knowledge of stock control and inventory management processes.
Person Specification
Education
Essential
- Good general education to GCSE level (or equivalent) including English and Maths.
- Proficient in Microsoft Office applications (Word, Excel, Outlook).
Desirable
- NVQ Level 2 or above in Business Administration, Catering, or related field.
- Training in food hygiene and safety (e.g., Level 2 Food Safety Certificate)
Experience
Essential
- Previous administrative experience in a busy office environment.
- Experience of handling invoices, financial records, or stock control.
- Experience using data entry systems accurately and efficiently.
Desirable
- Experience in a catering, hospitality, or healthcare environment.
- Knowledge of NHS finance, ordering, or rostering systems (e.g., Healthroster).
Skills
Essential
- Excellent organisational skills with the ability to prioritise workload and meet deadlines.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to work effectively as part of a team and independently.
- Understanding of confidentiality, data protection, and GDPR requirements.
- Basic understanding of food hygiene, HACCP, and health & safety principles.
Desirable
- Ability to analyse and present data for reports.
- Knowledge of stock control and inventory management processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
