The Royal Marsden NHS Foundation Trust

Medical Secretary

The closing date is 01 September 2025

Job summary

Medical Secretary role available in the Surgical Urology Unit, to help support the Medical PA and the clinical team. The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical Unit. They will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.

Main duties of the job

The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support. The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass. However, a number of the posts differ in their emphasis depending upon the size of the consultant's clinical practice and administrative team.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

282-C790

Job locations

Royal Marsden Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon good quality organisational and administrative support. The medical secretary is often the first point of contact for users of the Trusts services, and is central to the co-ordination and effective functioning of the Clinical Unit team.

The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical Unit. They will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment. This is a general job description, and the duties are generic. Not all posts will necessarily incorporate the full range of responsibilities listed, and the emphasis will differ depending upon the structure of the consultants secretarial service, and whether the consultant also has an Administrative or Medical P.A.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon good quality organisational and administrative support. The medical secretary is often the first point of contact for users of the Trusts services, and is central to the co-ordination and effective functioning of the Clinical Unit team.

The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical Unit. They will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment. This is a general job description, and the duties are generic. Not all posts will necessarily incorporate the full range of responsibilities listed, and the emphasis will differ depending upon the structure of the consultants secretarial service, and whether the consultant also has an Administrative or Medical P.A.

Person Specification

Education

Essential

  • Good general education, educated to GCSE level or equivalent
  • Competent at Microsoft Excel, Word and Outlook

Desirable

  • European Computer Driving License (ECDL) or Equivalent

Experience

Desirable

  • Previous medical secretarial or administrative experience.

Skills

Essential

  • Understanding of medical terminology (preferably oncology)
  • The ability to communicate effectively in both written and spoken English to a wide range of people.
  • Willingness and demonstrable ability to work as part of a team.
  • Evidence of ability and initiative to prioritise a busy workload
  • Evidence of ability to work without close supervision.
  • Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
  • Evidence of ability to handle sensitive information without compromising confidentiality
  • Evidence of commitment to delivering high quality customer service
  • Demonstrable awareness of the needs of the multi-disciplinary team.
Person Specification

Education

Essential

  • Good general education, educated to GCSE level or equivalent
  • Competent at Microsoft Excel, Word and Outlook

Desirable

  • European Computer Driving License (ECDL) or Equivalent

Experience

Desirable

  • Previous medical secretarial or administrative experience.

Skills

Essential

  • Understanding of medical terminology (preferably oncology)
  • The ability to communicate effectively in both written and spoken English to a wide range of people.
  • Willingness and demonstrable ability to work as part of a team.
  • Evidence of ability and initiative to prioritise a busy workload
  • Evidence of ability to work without close supervision.
  • Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
  • Evidence of ability to handle sensitive information without compromising confidentiality
  • Evidence of commitment to delivering high quality customer service
  • Demonstrable awareness of the needs of the multi-disciplinary team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Leader

Selina Anokyewaah

Selina.Anokyewaah@rmh.nhs.uk

Details

Date posted

19 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year Pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

282-C790

Job locations

Royal Marsden Chelsea

Chelsea

SW3 6JJ


Supporting documents

Privacy notice

The Royal Marsden NHS Foundation Trust's privacy notice (opens in a new tab)