The Royal Marsden NHS Foundation Trust

Healthcare Support Worker

The closing date is 18 July 2025

Job summary

At the Royal Marsden we have a distinct set of values that define what we are and how we behave. Our values encompass showing kindness and compassion and putting our patient care first, offering ideas for improving the quality and safety of services and supporting others in new ways of working, taking responsibility for personal and team performance and priorities and striving to ensure quality of services and make the best use of resources. We strive for excellence in all that we do and encourage professional development for all staff.

We are looking for enthusiastic and committed Band 3 Healthcare support workers, with vision and passion to help optimise high quality patient care and the patient pathway.

Main duties of the job

The Healthcare Support Worker (HSCW) is a member of the team and is involved in providing support to the qualified theatre staff by undertaking a variety of duties and tasks within the unit, which they have been trained for and proved competent by the qualified endoscopy staff.

In any task directly involved with patient care he/she will work as part of the team and under the supervision of trained member of the nursing staff which will include.

Participation in the delivery of patient care

Contributing towards department organisation

Supporting registered nurses in the provision of a safe and caring environment

Assisting with the induction, supervision and training of Band 2 HCSW as and when required

Demonstrates a level of skill and understanding which enables them to undertake specific tasks delegated by the nurse in charge and in accordance with relevant procedures, guidelines and policies. H/She will undertake both routine and specially identified tasks for which they have been trained and assessed as competent.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SB580-A

Job locations

Royal Marsden Sutton

Sutton

SM2 5PT


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

2.1 Professional

  • Assist in the provision of quality planned care for patients throughout the endoscopy patient pathway under the supervision of a Registered Practitioner and within the limits of training and assessed competencies.

2.1.2 Ensure patient care areas are effectively maintained and well stocked

2.1.3 To be flexible in the approach to the clinical area and provide cover for any area within Endoscopy as appropriate to knowledge and training, including across site cover.

2.1.4 There will be frequent requirement for moderate physical exertion, sometimes with a need for occasional intense exertion for short periods, for instance, assisting with moving patients using tools provided.

2.1.5 The role is likely to have predictable work patterns through with frequent interruptions.

2.1.6 The post holder will perform other duties appropriate to the post as may be required from time to time by the Endoscopy Charge Nurse or other deputies.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

2.1 Professional

  • Assist in the provision of quality planned care for patients throughout the endoscopy patient pathway under the supervision of a Registered Practitioner and within the limits of training and assessed competencies.

2.1.2 Ensure patient care areas are effectively maintained and well stocked

2.1.3 To be flexible in the approach to the clinical area and provide cover for any area within Endoscopy as appropriate to knowledge and training, including across site cover.

2.1.4 There will be frequent requirement for moderate physical exertion, sometimes with a need for occasional intense exertion for short periods, for instance, assisting with moving patients using tools provided.

2.1.5 The role is likely to have predictable work patterns through with frequent interruptions.

2.1.6 The post holder will perform other duties appropriate to the post as may be required from time to time by the Endoscopy Charge Nurse or other deputies.

Person Specification

Qualification

Essential

  • Evidence of continued professional development within healthcare (i.e. mandatory trainings, inhouse training, HCA developmental course etc.)

Desirable

  • Signed off competent with in venepuncture/phlebotomy competencies
  • NVQ in Health and Social Care level 1

Experience

Essential

  • Experience working in an acute healthcare setting with a fast turnaround of patients (i.e. outpatients, A&E, GI/Surgical Ward)
  • Experience of excellence in customer service

Desirable

  • Evidence of recent appropriate clinical experience within Endoscopy
Person Specification

Qualification

Essential

  • Evidence of continued professional development within healthcare (i.e. mandatory trainings, inhouse training, HCA developmental course etc.)

Desirable

  • Signed off competent with in venepuncture/phlebotomy competencies
  • NVQ in Health and Social Care level 1

Experience

Essential

  • Experience working in an acute healthcare setting with a fast turnaround of patients (i.e. outpatients, A&E, GI/Surgical Ward)
  • Experience of excellence in customer service

Desirable

  • Evidence of recent appropriate clinical experience within Endoscopy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

Royal Marsden Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

OCC Endoscopy Charge Nurse

Maria Dalumpines

maria.dalumpines@rmh.nhs.uk

Details

Date posted

04 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SB580-A

Job locations

Royal Marsden Sutton

Sutton

SM2 5PT


Supporting documents

Privacy notice

The Royal Marsden NHS Foundation Trust's privacy notice (opens in a new tab)