Job summary
Band 3 Radiotherapy Department Assistant- Sutton site.The Royal Marsden Hospital is one of Europe's largest Oncology centres and was the world's first hospital dedicated to cancer research, diagnosis, treatment and education, with sites in Chelsea and Sutton.We are currently inviting applications from enthusiastic individuals to join the Radiotherapy team at our Sutton site in a Monday-Friday role.
We are looking for a caring and motivated health care assistant to join our dedicated team.This role will focus upon providing supportive care to patients during their radiotherapy treatment and assisting the team in delivering an efficient and effective service.Key skills required: o The ability to communicate effectively and empathetically with patients and their carerso Evidence of effective interpersonal skills and the ability to liaise with multidisciplinary team members.o An enthusiastic and self-motivated approach to developing the role.If you are interested in developing this new role within the radiotherapy service and becoming part of the team, we would love to hear from you!Care certificate is essential for this role
Main duties of the job
The Radiotherapy Department Assistant (RDA) will be responsible for assisting in the provision of the Radiotherapy service and the role will include the provision of appropriate patient care. The post-holder will be required to work closely with a team of highly skilled professionals to facilitate the smooth running of this outpatient department.
The post holder will be required to handle enquiries from patients, their carers, Trust and non-Trust staff in person or by telephone. The post holder will have patient contact, both adult and paediatric, including contact with the terminally ill. Key working relationships in the department will be with the therapeutic radiographers, nursing, clerical and medical staff. In addition, there will be contact with consultants and their secretaries throughout the Trust and other Health Services. Patient presentation will include the unconscious, incapacitated, confused and those with physical and mental disabilities. The post holder will be required to work limited flexible hours as required.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information, please refer to the Job Description and person Specification
These responsibilities will be carried out under the guidance of the superintendent radiographers.
Clinical Responsibility
To adhere to local rules relating to radiation protection. To comply with written systems of work which includes correct identification of patients in accordance with RMH IR(ME)R 2000 Employers Procedures. To practice the Care Certificate To communicate effectively and empathetically with patients and their escorts prior to, during and after their radiotherapy appointment. The monitoring and recording of patients vital signs (including blood pressure, pulse, temperature, oxygen saturation, respiration rate) reporting any abnormal results. The measuring and recording of patient height and weight. Performing venepuncture and venous blood sampling after training and assessment of competency. Undertaking clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, blood glucose, MRSA screening swabs, recording of allergies on EPIC and other clinical tasks where training/competency sign off are deemed appropriate for a healthcare support worker.
Administrative & Clerical Responsibility
To handle all enquiries, in person or by telephone, including the passage of information in a timely manner.
To record patient attendance and notify relevant staff when patients arrive.
To assist clerical staff in making bookings and scheduling patients for examination, considering clinical priority and scheduling accordingly.
To undertake daily equipment checks and document compliance or report repairs/faulty equipment as necessary, e.g. resuscitation trolley, oxygen and suction equipment, fridge temperatures and emergency equipment.
Job description
Job responsibilities
For further information, please refer to the Job Description and person Specification
These responsibilities will be carried out under the guidance of the superintendent radiographers.
Clinical Responsibility
To adhere to local rules relating to radiation protection. To comply with written systems of work which includes correct identification of patients in accordance with RMH IR(ME)R 2000 Employers Procedures. To practice the Care Certificate To communicate effectively and empathetically with patients and their escorts prior to, during and after their radiotherapy appointment. The monitoring and recording of patients vital signs (including blood pressure, pulse, temperature, oxygen saturation, respiration rate) reporting any abnormal results. The measuring and recording of patient height and weight. Performing venepuncture and venous blood sampling after training and assessment of competency. Undertaking clinical tasks relevant to the specific clinical area following competency sign off, for example, ECG, urinalysis, blood glucose, MRSA screening swabs, recording of allergies on EPIC and other clinical tasks where training/competency sign off are deemed appropriate for a healthcare support worker.
Administrative & Clerical Responsibility
To handle all enquiries, in person or by telephone, including the passage of information in a timely manner.
To record patient attendance and notify relevant staff when patients arrive.
To assist clerical staff in making bookings and scheduling patients for examination, considering clinical priority and scheduling accordingly.
To undertake daily equipment checks and document compliance or report repairs/faulty equipment as necessary, e.g. resuscitation trolley, oxygen and suction equipment, fridge temperatures and emergency equipment.
Person Specification
Education/Qualifications
Essential
- Care Certificate
- Demonstrable experience of working in a healthcare setting.
- Understanding of working with patients who are critically and chronically ill
Desirable
- NVQ in Health and Social Care Level 2
- Evidence of education to GCSE / NVQ level 2 or equivalent
Experience
Essential
- Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
- Experience of working with computers (keyboard skills, data entry)
Desirable
- Experience of working with oncology patients
Skills/Ability/Knowledge
Essential
- Good interpersonal skills with the ability to liaise effectively with multidisciplinary team members using both written and spoken English
- Clinical skills (e.g. phlebotomy etc.)
- Evidence of effective interpersonal skills
- Evidence of good organisational skills
- Self motivated to work under minimal supervision
- Ability to work as part of a team
- Good communication skills, written and verbal
- Patience and understanding of patient's needs
- Ability to remain calm and demonstrate tact and diplomacy whilst under pressure
- Evidence of commitment to customer care initiatives
- Awareness of the importance of patient confidentiality
- Literacy and numeracy skills
- Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)
- Ability to use own initiative
Desirable
- Ability to use booking and IT systems. Experience of typing and data entry
Person Specification
Education/Qualifications
Essential
- Care Certificate
- Demonstrable experience of working in a healthcare setting.
- Understanding of working with patients who are critically and chronically ill
Desirable
- NVQ in Health and Social Care Level 2
- Evidence of education to GCSE / NVQ level 2 or equivalent
Experience
Essential
- Experience of working in a healthcare setting for a duration long enough to have obtained relevant competencies for a Band 3 position
- Experience of working with computers (keyboard skills, data entry)
Desirable
- Experience of working with oncology patients
Skills/Ability/Knowledge
Essential
- Good interpersonal skills with the ability to liaise effectively with multidisciplinary team members using both written and spoken English
- Clinical skills (e.g. phlebotomy etc.)
- Evidence of effective interpersonal skills
- Evidence of good organisational skills
- Self motivated to work under minimal supervision
- Ability to work as part of a team
- Good communication skills, written and verbal
- Patience and understanding of patient's needs
- Ability to remain calm and demonstrate tact and diplomacy whilst under pressure
- Evidence of commitment to customer care initiatives
- Awareness of the importance of patient confidentiality
- Literacy and numeracy skills
- Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)
- Ability to use own initiative
Desirable
- Ability to use booking and IT systems. Experience of typing and data entry
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
