The Royal Marsden NHS Foundation Trust

Pathology Business Support Manager

Information:

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Job summary

Pathology Business Support Manager (Band 8a) - The Royal Marsden NHS Foundation Trust

An exciting opportunity to play a critical role in influencing the future of pathology services within a centre of excellence in cancer care.

What We Are Looking For

  • Proven experience in financial and operational management within the NHS or healthcare sector.
  • Strong analytical and business planning skills, with experience in data-driven decision-making.
  • Ability to manage change, negotiate at a senior level, and lead projects that improve efficiency and cost-effectiveness.
  • Excellent communication skills with the ability to present complex business cases and engage with stakeholders at all levels.

To apply or for more information, please contact: Reza.Mirza@rmh.nhs.uk (Pathology Operations Manager) or alison.morilla2@rmh.nhs.uk (Director Pathology & Clinical Genomics)

Main duties of the job

To provide efficient and effective business management support to the Director of Pathology & Clinical Genomics (DPCG) and the Pathology Operations Manager (POM). This includes all business functions that ensure t the operational delivery of the Trust's Pathology services.

The post holder will collate data and perform analysis to identify issues in service delivery across Pathology They will present the interpreted data to senior management to inform business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. This will include ensuring effective reporting of key performance target compliance and monitoring adherence with service level agreements, with responsibility for highlighting risks and issues and monitoring the effectiveness of mitigation. The role will be responsible for implementing and monitoring cost reduction programmes and associated organisational change, through direct communication and liaison with laboratory managers and providing regular updates to Pathology senior management

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1246415-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :

  • Responsible for communicating service related information to senior managers, laboratory managers and external agencies.
  • Present information on service specifications and pricing strategies to customers. Negotiating revenue generating contracts that align with Pathology strategic objectives
  • Oversee billing processes and ensure accurate invoicing for pathology services.
  • Identify opportunities for increasing revenue, such as expanding service offerings or attracting new clients.
  • Act as point of contact for new commercial opportunities. Analyse delivery feasibility and provide revenue modelling.Liaise with the POM and laboratory managers to assess capacity and resource needs relating to such opportunities.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification :

  • Responsible for communicating service related information to senior managers, laboratory managers and external agencies.
  • Present information on service specifications and pricing strategies to customers. Negotiating revenue generating contracts that align with Pathology strategic objectives
  • Oversee billing processes and ensure accurate invoicing for pathology services.
  • Identify opportunities for increasing revenue, such as expanding service offerings or attracting new clients.
  • Act as point of contact for new commercial opportunities. Analyse delivery feasibility and provide revenue modelling.Liaise with the POM and laboratory managers to assess capacity and resource needs relating to such opportunities.

Person Specification

Education

Essential

  • Educated to degree level (Masters or equivalent) in a business studies or related subject, or equivalent experience in business or finance administration implementing/supporting projects

Experience

Essential

  • Experience of operational and business administration to include business and service planning, business cases, data analysis, and service level agreements.
  • Experience of operational management within a healthcare environment specifically resource and contract managemen

Desirable

  • Experience of commercial networking
  • Experience of collating business case information
  • Demonstrable customer service experience
Person Specification

Education

Essential

  • Educated to degree level (Masters or equivalent) in a business studies or related subject, or equivalent experience in business or finance administration implementing/supporting projects

Experience

Essential

  • Experience of operational and business administration to include business and service planning, business cases, data analysis, and service level agreements.
  • Experience of operational management within a healthcare environment specifically resource and contract managemen

Desirable

  • Experience of commercial networking
  • Experience of collating business case information
  • Demonstrable customer service experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Divisional Director

Marguerite Meintjes

marguerite.meintjes@rmh.nhs.uk

Details

Date posted

07 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£61,927 to £68,676 a year Per Annum Inc HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1246415-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Supporting documents

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