Office Manager / PA to Managing Director and Director of Operations

The Royal Marsden NHS Foundation Trust

Information:

This job is now closed

Job summary

The Private Care Division is seeking an exceptional candidate to join our Directorate as PA to Senior Management.

This is an exciting time to join Private Care as we enhance our services and strive to consistently provide the highest quality of clinical and non-clinical care to all our patients.

The PA is a key support role within the Division, working closely with Senior Managers and the other Trust Directorate Management Teams to support the Divisional Nurse Director, Head of Commercial Finance, Service Manager and Senior Management Team.

Highly organised and motivated, the successful candidate will thrive on working in a fast-paced environment with competing demands and priorities.

Main duties of the job

The postholder will be responsible for the day to day management and co-ordination of all administrative functions associated with the smooth, efficient and effective running of the Private Care Directorate. The postholder will provide comprehensive secretarial and administrative support to the Managing Director and Director of Operations for Private Care, and line manage the PA to the Divisional Nurse Director and Head of Commercial finance.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-P174

Job locations

The Royal Marsden Chelsea

Fulham Road

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

2.1.1 To organise and maintain the diaries of the Managing Director and Director of Operations, Private Care.

2.1.2 To manage the Directors business and social diaries, making all such arrangements in connection with hospital business

2.1.3 To prioritise the Directors mail, advise on distribution and where appropriate initiate action and draft responses. This includes the efficient dissemination of information to maintain service levels and meet deadlines where appropriate, in the Directors absence.

2.1.4 To Summarise and/ or highlight reports for the Managing Director and Director of Operations.

2.1.5 To ensure correct papers are available for meetings/ events attended by the Private Care Directors.

2.1.6 To develop and maintain paper and electronic filing systems to support the work of the Private Care Directors.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

2.1.1 To organise and maintain the diaries of the Managing Director and Director of Operations, Private Care.

2.1.2 To manage the Directors business and social diaries, making all such arrangements in connection with hospital business

2.1.3 To prioritise the Directors mail, advise on distribution and where appropriate initiate action and draft responses. This includes the efficient dissemination of information to maintain service levels and meet deadlines where appropriate, in the Directors absence.

2.1.4 To Summarise and/ or highlight reports for the Managing Director and Director of Operations.

2.1.5 To ensure correct papers are available for meetings/ events attended by the Private Care Directors.

2.1.6 To develop and maintain paper and electronic filing systems to support the work of the Private Care Directors.

Person Specification

Education

Essential

  • Minimum GCSE or equivalent. High standard of written and spoken English

Desirable

  • Educated to degree level

Experience

Essential

  • Demonstrable experience within a Senior Personal Assistant role at Senior Management level
  • Experience of minute taking and report writing
  • Experience of managing staff

Desirable

  • Experience of working within health service sector
  • Office management experience
  • Experience of managing budgets and requisitioning/ raising orders

Skills Abilities/knowledge

Essential

  • Excellent communication skills in both written and oral
  • Good administrative/ organisational skills
  • Working with people, including effective influencing, enabling others to perform and holding to account, collaborative working within and outside teams
  • Demonstrable ability to share information and work as part of a team
  • Using resources effectively and efficiently, including maximising skills in others
  • Ability to exercise personal responsibility/initiative within appropriate boundaries
  • Ability to work independently as well as under direction
  • Ability to meet tight deadlines
  • Highly developed literacy and numeracy skills
  • Ability to produce accurate and consistent work with attention paid to detail
  • Must be computer literate in the following applications and champion the use of IT:- Microsoft Word to a high standard, Microsoft Powerpoint, Microsoft Excel for data input and basic calculations, Microsoft Outlook, Internet
  • Ability to co-ordinate the role of others, including the ability to negotiate effectively
  • Ability to use own initiative to solve straight forward problems without supervision

Desirable

  • Understanding of the complexity of the NHS and knowledge of important initiatives/ policies that have shaped the NHS as well as the likely changes over the next 3-5 years
Person Specification

Education

Essential

  • Minimum GCSE or equivalent. High standard of written and spoken English

Desirable

  • Educated to degree level

Experience

Essential

  • Demonstrable experience within a Senior Personal Assistant role at Senior Management level
  • Experience of minute taking and report writing
  • Experience of managing staff

Desirable

  • Experience of working within health service sector
  • Office management experience
  • Experience of managing budgets and requisitioning/ raising orders

Skills Abilities/knowledge

Essential

  • Excellent communication skills in both written and oral
  • Good administrative/ organisational skills
  • Working with people, including effective influencing, enabling others to perform and holding to account, collaborative working within and outside teams
  • Demonstrable ability to share information and work as part of a team
  • Using resources effectively and efficiently, including maximising skills in others
  • Ability to exercise personal responsibility/initiative within appropriate boundaries
  • Ability to work independently as well as under direction
  • Ability to meet tight deadlines
  • Highly developed literacy and numeracy skills
  • Ability to produce accurate and consistent work with attention paid to detail
  • Must be computer literate in the following applications and champion the use of IT:- Microsoft Word to a high standard, Microsoft Powerpoint, Microsoft Excel for data input and basic calculations, Microsoft Outlook, Internet
  • Ability to co-ordinate the role of others, including the ability to negotiate effectively
  • Ability to use own initiative to solve straight forward problems without supervision

Desirable

  • Understanding of the complexity of the NHS and knowledge of important initiatives/ policies that have shaped the NHS as well as the likely changes over the next 3-5 years

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Fulham Road

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Chelsea

Fulham Road

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

For questions about the job, contact:

Director of Operations

Kirsty Green

kirsty.green@rmh.nhs.uk

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-P174

Job locations

The Royal Marsden Chelsea

Fulham Road

Chelsea

SW3 6JJ


Supporting documents

Privacy notice

The Royal Marsden NHS Foundation Trust's privacy notice (opens in a new tab)