Job summary
The Royal Marsden has a vital role in championing change and improvement in cancer care through research and innovation, education and leading-edge practice. We are incredibly proud of our international reputation for pushing the boundaries and for our ground breaking work ensuring our patients receive the very best and latest in cancer.
We're looking for a highly motivated Quality Officer to join the Pathology Quality Team at The Royal Marsden Foundation Trust. The role is based in Sutton with some travel to the Chelsea site required.
Royal Marsden is fortunate to have a strong Pathology Quality Team, and the successful candidate will be an integral part of this team. We work collaboratively with high profile departments, ensuring compliance to a high standard, driving change through compassionate relationships. We ensure compliance and accreditation is achieved and maintained through fostering relationships with all teams whilst focussing on patient care.
Applicants must have experience working in a hospital laboratory, be fully conversant with ISO 15189 and proven experience with quality management and stakeholder engagement. The Trust encourages and actively supports training and development, and wellbeing.
Main duties of the job
Quality Officers will each be responsible for key areas of the Pathology but be able to cross cover each other. The key responsibility is to carry out compliance management for the Pathology department in conjunction with the Pathology Quality Manager and laboratory staff in Pathology. This role will allow the laboratories to meet and become increasingly more effective in the quality and regulatory compliance of its services to ISO 15189.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification :
At Royal Marsden Foundation Trust, we are committed to excellence and continuously seeking ways to improve and enhance patient care. All our pathology laboratories have undergone successful assessments against ISO1589:2022.
You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to:
Contribute to the ongoing delivery and improvement of quality management
- Support and lead on reviewing processes and documentation
- Support and lead on reviewing and delivery of quality related trainin
- Support, lead and take part developing risk based audit schedules, and incident investigations
- Chair departmental quality meeting
- Collate and critically review information for quality reports
- Support with the introduction of departmental changes and extensions to scope
- Deputise for the Quality Manager including attendance at meetings, as required
- Support during external assessments
- Ensure compliance relevant regulatory and accreditation bodies, including UKAS.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification :
At Royal Marsden Foundation Trust, we are committed to excellence and continuously seeking ways to improve and enhance patient care. All our pathology laboratories have undergone successful assessments against ISO1589:2022.
You will hold a variety of accountabilities in the laboratory environment. These include, but are not limited to:
Contribute to the ongoing delivery and improvement of quality management
- Support and lead on reviewing processes and documentation
- Support and lead on reviewing and delivery of quality related trainin
- Support, lead and take part developing risk based audit schedules, and incident investigations
- Chair departmental quality meeting
- Collate and critically review information for quality reports
- Support with the introduction of departmental changes and extensions to scope
- Deputise for the Quality Manager including attendance at meetings, as required
- Support during external assessments
- Ensure compliance relevant regulatory and accreditation bodies, including UKAS.
Person Specification
Skills
Essential
- Strong communication skills in all media including e-mail, phone
- Ability to teach / educate
- Literate with IT and Communication Skills
- Ability to produce documents of publishable standard
- Competent in use of main Microsoft software applications
- Able to investigate and follow up nonconformances in any discipline
Personal Qualities
Essential
- Career plan & educational aspirations
- Ability to interact with high grade staff and present negative findings
- Confident in dealing with staff
- Decision maker, can deal with unexpected situations
Education
Essential
- BMS or BSc degree,
- HPC registration (or previously held) if BMS
- Chartered Scientist status if BMS
- Evidence of continuing post registration study
- Higher degree or equivalent
- Qualification in quality management
- Experience in post MSc / equivalent
- Ability to formulate, perform and evaluate staff training
- Knowledge of risk management and clinical governance issues
Person Specification
Skills
Essential
- Strong communication skills in all media including e-mail, phone
- Ability to teach / educate
- Literate with IT and Communication Skills
- Ability to produce documents of publishable standard
- Competent in use of main Microsoft software applications
- Able to investigate and follow up nonconformances in any discipline
Personal Qualities
Essential
- Career plan & educational aspirations
- Ability to interact with high grade staff and present negative findings
- Confident in dealing with staff
- Decision maker, can deal with unexpected situations
Education
Essential
- BMS or BSc degree,
- HPC registration (or previously held) if BMS
- Chartered Scientist status if BMS
- Evidence of continuing post registration study
- Higher degree or equivalent
- Qualification in quality management
- Experience in post MSc / equivalent
- Ability to formulate, perform and evaluate staff training
- Knowledge of risk management and clinical governance issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
