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The Royal Marsden NHS Foundation Trust

Student Support Services Manager

Information:

This job is now closed

Job summary

Due to some exciting developments within The Royal Marsden School, we are seeking to recruit a Student Services Manager within our School Services Team.

We are seeking an individual with energy, creativity, and expertise, to help support the application process for our learners to develop as cancer professionals. The successful candidate will ideally have a wide range of skills, specifically leadership and experience in working with databases, system improvement and a background in academic education. They will play a leading role in the support of future cancer healthcare professionals by enabling the Student Services team within the School, whilst looking at how to improve systems currently in use.

Main duties of the job

The successful candidate will make an important contribution in realising the strategic vision of the School, which is to enhance the care of people affected by cancer. The post holder will be responsible for providing support to students and the delivery of a high quality administrative service to the education activities of The Royal Marsden School. This will include the development and maintenance of IT and Quality systems.The post holder will also be responsible for the meeting of the contract monitoring requirements of a range of funders, partner institutions and other contractors.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

04 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-OD1245767

Job locations

The Royal Marsden Hospital

Chelsea

SW3 6JJ


Job description

Job responsibilities

For more information, please refer to the job description and person specification.

  • To develop and lead administrative staff in a shared working environment that delivers a high quality student experience.
  • To have line management responsibility for identified administration staff within The Royal Marsden School. To include recruitment, selection, performance management and training/development.
  • To be responsible for the review of administrative resources, in collaboration with the Business Manager, within The Royal Marsden School.

Job description

Job responsibilities

For more information, please refer to the job description and person specification.

  • To develop and lead administrative staff in a shared working environment that delivers a high quality student experience.
  • To have line management responsibility for identified administration staff within The Royal Marsden School. To include recruitment, selection, performance management and training/development.
  • To be responsible for the review of administrative resources, in collaboration with the Business Manager, within The Royal Marsden School.

Person Specification

Education/Qualifications

Essential

  • Educated to degree level or relevant experience

Desirable

  • Management qualification

Experience

Essential

  • At least two years' experience within a senior administrative role
  • Experience of using and designing data management processes and systems
  • Experience of leading a team
  • Experience of working with external and internal stakeholders
  • Experience of implementing process improvements

Desirable

  • Experience of working within Higher Education or similar handling student administration
  • Experience of administration within the NHS

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to manage a team effectively
  • Excellent and proven administrative/organisational skills
  • Highly developed literacy and numeracy skills
  • Ability to produce accurate and consistent work with attention paid to detail
  • Ability to monitor and report on financial data
  • Advanced level IT skills Word/Excel/Access/Outlook

Desirable

  • Knowledge of role and function of high level NHS organisations
  • Knowledge of current developments within the NHS
  • Knowledge of the delivery of cancer services
Person Specification

Education/Qualifications

Essential

  • Educated to degree level or relevant experience

Desirable

  • Management qualification

Experience

Essential

  • At least two years' experience within a senior administrative role
  • Experience of using and designing data management processes and systems
  • Experience of leading a team
  • Experience of working with external and internal stakeholders
  • Experience of implementing process improvements

Desirable

  • Experience of working within Higher Education or similar handling student administration
  • Experience of administration within the NHS

Knowledge/Skills

Essential

  • Excellent communication skills
  • Ability to manage a team effectively
  • Excellent and proven administrative/organisational skills
  • Highly developed literacy and numeracy skills
  • Ability to produce accurate and consistent work with attention paid to detail
  • Ability to monitor and report on financial data
  • Advanced level IT skills Word/Excel/Access/Outlook

Desirable

  • Knowledge of role and function of high level NHS organisations
  • Knowledge of current developments within the NHS
  • Knowledge of the delivery of cancer services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business & Commercial Manager

Michael Speakman

Michael.Speakman@rmh.nhs.uk

Details

Date posted

04 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-OD1245767

Job locations

The Royal Marsden Hospital

Chelsea

SW3 6JJ


Supporting documents

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