Discharge Coordinator

The Royal Marsden NHS Foundation Trust

Information:

This job is now closed

Job summary

The RM is a world leading Cancer Centre specialising in diagnosis treatment care education and research. It plays a vital role in pioneering and improving cancer. An exciting opportunity has arisen for an experienced registered nurse or a qualified social worker with extensive discharge planning experience to join the Discharge Team at The Royal Marsden Chelsea site.

You will work with the MDT to facilitate the effective flow and discharge of patients work alongside the ward nursing staff to coordinate discharge plans Identify 'internal' discharge delays and work with the MDT to 'unblock' these delays to enable the timely discharge of patients.

You will support the wards with discharge planning, including specialist assessments under the National Framework for NHS Continuing Healthcare and Funded nursing care.

You will need to have the ability to work flexibly and independently but also enjoy the experience of being part of a wide multidisciplinary team working with clinical and non-clinical teams.The post holder will enjoy the challenges of a complex role whilst gaining the job satisfaction that is achieved from working closely with patients and families.

A broad overview of responsibilities includes providing support to and working extensively with multi-disciplinary and multi-agency staff to co-ordinate complex discharge planning for those patients who require on-going care following discharge from hospital, including monitoring of Delayed Transfers of Care.

Main duties of the job

The post holder will work a part of the Discharge Team to facilitate a timely, effective, and safe discharge of patients from the acute setting to the community. The post holder will be expected to work with NHS patients and Private Care patients as required in order achieve best outcomes for patients, optimise hospital bed utilisation and reduce length of stay.

The will assist the multi-professional team by giving support and advice and acting as a resource for all aspects of discharge planning. This will include NHS funded continuing healthcare, where their role will be to support the ward to complete the documentation that accurately reflects the patient's needs on discharge.

The post holder will also play an important role in the on-going education of all appropriate staff to ensure they have the necessary knowledge and skills necessary to plan and implement safe and timely discharges.

Excellent communication and collaboration with colleagues working in hospitals, community, and social and health services is required in order to promote a seamless discharge/transfer for all patients.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Date posted

11 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1245205-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

  • To provide support, advice, information and education to ward staff and multidisciplinary teams to facilitate a safe and timely discharge back to the community.
  • To undertake all aspect of clinical duties as an autonomous practitioner.
  • The post holder will support nursing staff in obtaining a documented discharge care plan, discharge destination and estimated date of discharge for all inpatients.
  • The post holder will be able to demonstrate knowledge of the legal framework under and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process.

Job description

Job responsibilities

  • To provide support, advice, information and education to ward staff and multidisciplinary teams to facilitate a safe and timely discharge back to the community.
  • To undertake all aspect of clinical duties as an autonomous practitioner.
  • The post holder will support nursing staff in obtaining a documented discharge care plan, discharge destination and estimated date of discharge for all inpatients.
  • The post holder will be able to demonstrate knowledge of the legal framework under and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process.

Person Specification

Education & Qualification

Essential

  • 1 st Level Registered nurse NMC registration
  • Social Work degree or equivalent
  • Evidence of recent study and continuing professional development.

Desirable

  • Community experience or qualification
  • Evidence of continuing professional education and training at degree level or equivalent.
  • Relevant teaching qualification

Experience & Knowledge

Essential

  • The post holder will have a minimum of two years' experience of working in a discharge coordinator / Discharge Nurse role in a hospital/ community setting at band 6 level or above.
  • The post holder will be able to demonstrate knowledge of the legal frameworks affecting discharge and a good understanding and expertise in the following areas: o Care Act 2014 and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process.
  • The post holder will be able to demonstrate knowledge of the legal frameworks affecting discharge and a good understanding and expertise in the following areas: o Care Act 2014 and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process. o A good understanding of the Health and Social Services framework and current issues and trends relating to discharge. o NHS funded Continuing Health Care and the National Framework. o Mental Capacity (Amended) Act 2019 o The Liberty Protection Safeguards (LPS) o The post holder will also be able to demonstrate significant experience in the following areas: o A good working knowledge of patient flow o Working in a multidisciplinary environment and ability to manage and lead complex situations across multi-agency boundaries. o An understanding of the issues involved to reduce the number of delayed transfers of care and excess bed days

Desirable

  • The post holder will have a good understanding of: o Clinical Governance issues. o Experience of utilising researchbased practice. o Housing/benefits and welfare rights.

Skills & Abilities

Essential

  • Excellent and effective communication skills, written and oral.
  • Ability to converse in a positive manner with all levels of staff, patients and relatives/carers.
  • Resourceful, ability to work on own initiative and apply judgement.
  • Ability to remain calm under pressure, and in stressful situations.
  • Ability to work efficiently on a multidisciplinary basis both internally and externally to the organisation
  • Demonstrate understanding of issues related to confidentiality of data and patient information.
  • Ability to act as the patient's advocate.
  • Able to demonstrate a patient orientated approach to work.
  • Experience of resolving complex discharges.

Desirable

  • An understanding of issues relating to equal opportunities
  • Experience and proficiency in word processing, and use of databases and spreadsheets

Personal Qualities

Essential

  • Excellent interpersonal skills
  • Dynamic, flexible personality capable of inspiring confidence
  • Have good negotiating and facilitating skills.
  • Highly motivated.
  • Demonstrates leadership qualities.
  • Reliable, conscientious and flexible in approach to work to meet the needs of the service.
  • Committed to self and staff development.
  • Ability to initiate or participate in projects
Person Specification

Education & Qualification

Essential

  • 1 st Level Registered nurse NMC registration
  • Social Work degree or equivalent
  • Evidence of recent study and continuing professional development.

Desirable

  • Community experience or qualification
  • Evidence of continuing professional education and training at degree level or equivalent.
  • Relevant teaching qualification

Experience & Knowledge

Essential

  • The post holder will have a minimum of two years' experience of working in a discharge coordinator / Discharge Nurse role in a hospital/ community setting at band 6 level or above.
  • The post holder will be able to demonstrate knowledge of the legal frameworks affecting discharge and a good understanding and expertise in the following areas: o Care Act 2014 and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process.
  • The post holder will be able to demonstrate knowledge of the legal frameworks affecting discharge and a good understanding and expertise in the following areas: o Care Act 2014 and duties relating to hospital discharge and other legislation relating to discharge planning and the reimbursement process. o A good understanding of the Health and Social Services framework and current issues and trends relating to discharge. o NHS funded Continuing Health Care and the National Framework. o Mental Capacity (Amended) Act 2019 o The Liberty Protection Safeguards (LPS) o The post holder will also be able to demonstrate significant experience in the following areas: o A good working knowledge of patient flow o Working in a multidisciplinary environment and ability to manage and lead complex situations across multi-agency boundaries. o An understanding of the issues involved to reduce the number of delayed transfers of care and excess bed days

Desirable

  • The post holder will have a good understanding of: o Clinical Governance issues. o Experience of utilising researchbased practice. o Housing/benefits and welfare rights.

Skills & Abilities

Essential

  • Excellent and effective communication skills, written and oral.
  • Ability to converse in a positive manner with all levels of staff, patients and relatives/carers.
  • Resourceful, ability to work on own initiative and apply judgement.
  • Ability to remain calm under pressure, and in stressful situations.
  • Ability to work efficiently on a multidisciplinary basis both internally and externally to the organisation
  • Demonstrate understanding of issues related to confidentiality of data and patient information.
  • Ability to act as the patient's advocate.
  • Able to demonstrate a patient orientated approach to work.
  • Experience of resolving complex discharges.

Desirable

  • An understanding of issues relating to equal opportunities
  • Experience and proficiency in word processing, and use of databases and spreadsheets

Personal Qualities

Essential

  • Excellent interpersonal skills
  • Dynamic, flexible personality capable of inspiring confidence
  • Have good negotiating and facilitating skills.
  • Highly motivated.
  • Demonstrates leadership qualities.
  • Reliable, conscientious and flexible in approach to work to meet the needs of the service.
  • Committed to self and staff development.
  • Ability to initiate or participate in projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

For questions about the job, contact:

Discharge Lead

Connie Lewis

connie.lewis@rmh.nhs.uk

Date posted

11 December 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£42,471 to £50,364 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1245205-A

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Supporting documents

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