The Royal Marsden NHS Foundation Trust

Quality Administrator

Information:

This job is now closed

Job summary

The post holder will support the Quality Officer to maintain an efficient and effective QMS for the department's regulatory compliance of its services to ISO 15189. Key responsibilities will include all the administration and clerical functions to assist with compliance management for the Clinical Genomics laboratories department. The post holder will understand and participate in the maintenance and development of the department's quality activities and will support the implementation of Quality improvements.

The post holder will be expected to assist in data management and therefore needs to be fully IT literate. In addition the post holder will be required to support activities such as quality, including compliance with laboratory accreditation standards, audits, clerical duties and participate in the departments training programme relevant to post. Good communication and team working are essential

Main duties of the job

The post holder will support the Quality Officer and will liaise with departmental and

external staff to maintain an efficient and effective QMS for the department's regulatory compliance of its services to ISO 15189.

Key responsibilities will include all the administration and clerical functions to assist with compliance management for the Clinical Genomics laboratories department in conjunction with the Quality Officer and laboratory staff in Clinical Genomics. The post holder will understand and participate in the maintenance and development of the department's quality activities and will support the implementation of Quality improvements.

The post holder will undertake basic administrative and clerical duties as directed by senior staff and service managers and in line with departmental procedures.

The post holder will be expected to assist in data management relating to the technical aspects of the service and therefore needs to be fully IT literate. In addition the post holder will be required to support activities such as quality, including compliance with laboratory accreditation standards, audits, clerical duties and participate in the departments training programme relevant to post. Good communication and team working are essential.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year Per Annum INC HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1245137

Job locations

The Royal Marsden Sutton

Sutton

SM2 5PT


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Admin support with logging records and information across all areas on the QMS platform.

Editing and updating SOPs with approved change requests and refreshing documentation where necessary

Logging Quality improvements and change controls and ensuring tasks completed according to plan.

Liaising with staff across the department and assist with admin and technical requests relating to the QMS software and troubleshooting where appropriate.

Supporting the Quality officer with extracting and obtaining review material for Quality reports and meetings, taking meeting minutes where required

Assisting the Quality Officer with compliance issues/requirements.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

Admin support with logging records and information across all areas on the QMS platform.

Editing and updating SOPs with approved change requests and refreshing documentation where necessary

Logging Quality improvements and change controls and ensuring tasks completed according to plan.

Liaising with staff across the department and assist with admin and technical requests relating to the QMS software and troubleshooting where appropriate.

Supporting the Quality officer with extracting and obtaining review material for Quality reports and meetings, taking meeting minutes where required

Assisting the Quality Officer with compliance issues/requirements.

Person Specification

Skills and Abilities

Essential

  • Ability to communicate clearly in written and spoken English
  • Ability to deal efficiently and effectively with all levels and disciplines, both within and outside the organisation
  • Ability to use in-house IT systems Competent in use of main Microsoft software applications
  • Ability to plan and prioritise work according to demand
  • Ability to use initiative
  • Ability to work unsupervised.
  • Proficiency in administrative and clerical functions.
  • Able to follow up on tasks and support completion

Specific Experience

Essential

  • Educated to degree level or equivalent in years' experience (2 years)
  • Proven keyboard skills.
  • Experience of MS Office packages: Microsoft Word Microsoft Excel
  • Demonstrable understanding of Quality Management & audit

Desirable

  • Previous NHS experience
  • Experience in training staff and implementing new methods
Person Specification

Skills and Abilities

Essential

  • Ability to communicate clearly in written and spoken English
  • Ability to deal efficiently and effectively with all levels and disciplines, both within and outside the organisation
  • Ability to use in-house IT systems Competent in use of main Microsoft software applications
  • Ability to plan and prioritise work according to demand
  • Ability to use initiative
  • Ability to work unsupervised.
  • Proficiency in administrative and clerical functions.
  • Able to follow up on tasks and support completion

Specific Experience

Essential

  • Educated to degree level or equivalent in years' experience (2 years)
  • Proven keyboard skills.
  • Experience of MS Office packages: Microsoft Word Microsoft Excel
  • Demonstrable understanding of Quality Management & audit

Desirable

  • Previous NHS experience
  • Experience in training staff and implementing new methods

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Sutton

Sutton

SM2 5PT


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operational Manager - Molecular diagnostics

Emma Poyastro-Pearson

emma.poyastro-pearson@rmh.nhs.uk

Details

Date posted

27 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£29,460 to £31,909 a year Per Annum INC HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-SA1245137

Job locations

The Royal Marsden Sutton

Sutton

SM2 5PT


Supporting documents

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