Credit Controller

Job summary

Working within the Private Care Division of the world-famous Royal Marsden Foundation Trust. You will be working within a Billing and Credit Control team based in Wallington, Surrey. You will report to the Credit Control Team Leader to maximise recovery whilst ensuring close liaison with Private Medical Sponsors, Self-Pay patients, Contracts, Billing, systems, and quality & coding to minimise the risk of future debt. We are looking for someone to work with us as part of the team responsible for collecting payment of all the accounts in respect of consultant and trust invoices for treatment of patients. The successful candidate will need to be methodical, accurate and have an excellent attention to detail and excel skills. Excellent communication skills, both oral and written, are required as the post involves direct contact with Patient's, sponsors and staff at all levels.

Main duties of the job

Responsible for the allocation of all payments made to the Royal Marsden Foundation Trust from self-pay patients and ensuring the invoices are sent to the patient in an accurate and timely manner. The post holder will be responsible for the provision of the efficient admin support for the Private Care Billing and Credit Control Teams based at Carew House, Wallington.

To maintain the master file for the consolidation of Embassy invoices and to locate the relevant backing data as required.

Working closely with the Credit Control Department, Embassy Credit Control, Consultant Billing, Billing, Admissions, Accounts, Cashier, Bank and external Private Medical Insurers, Embassy's and self-payers, the Cash Receipting Administrator will ensure full utilization our systems and resources to accurately and timely manner to allocate payments to the appropriate invoice.

The Billing Team Administrator will seek to improve, develop, and adapt processes to achieve seamless allocation and ensure processes run smoothly.

The post holder will be expected to adopt a professional and caring attitude, with a polite and courteous manner in all aspects of communication.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.