The Royal Marsden NHS Foundation Trust

Team Leader - Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has become available for the role of Administration Team Leader in the Medical Day Unit, Chelsea. Under the supervision of the Sisters and the Matron, the post holder will coordinate all administrative aspects including reception, clerical duties and data collection. The successful candidate will be responsible for the day to day management of the schedulers team - organising and allocating tasks, management of the team roster, recruitment of staff, sickness management and training and supporting of staff. The post holder will work closely with the Sisters, nurses and other healthcare professionals to ensure efficient use of resources in order to provide a high standard of care and an effective service.

This is a full-time permanent position. Please ensure you read the person specification (attached to the job description) prior to applying for this role.

For more information or to arrange an informal visit, please contact Alice Whitaker (alice.whitaker@rmh.nhs.uk).

Main duties of the job

The successful candidate must be able to work flexibly to meet the needs of the service, multi-task and work under pressure. They will be required to have experience of providing a high level of administrative and organisational support with a positive approach to change and service improvement.

We are looking for candidates who have a good standard of office experience, and who have good healthcare I.T. skills, experience of using EPIC is desirable. We require excellent communication, organisation and time management skills. As well as good interpersonal skills and the ability to motivate yourself and others.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-C124883

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

  • Ensure the recruitment of competent administration staff in accordance with Trust policies and procedures
  • Ensure the administration staff undergo a comprehensive induction process and are regularly monitored to ensure compliance in using the EPIC system and accuracy of data entry
  • Ensure administration staff undertake the relevant mandatory training updates within the required timeframes and provide appropriate training within the department to ensure ongoing staff development.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

  • Ensure the recruitment of competent administration staff in accordance with Trust policies and procedures
  • Ensure the administration staff undergo a comprehensive induction process and are regularly monitored to ensure compliance in using the EPIC system and accuracy of data entry
  • Ensure administration staff undertake the relevant mandatory training updates within the required timeframes and provide appropriate training within the department to ensure ongoing staff development.

Person Specification

Education/Qualifications

Essential

  • Educated to a higher education level (or equivalent 2-3 years' experience)

Desirable

  • Level 5 Apprenticeship in Operational Management
  • Medical Terminology or Cancer Medical
  • Terminology

Experience

Essential

  • Previous experience of working in an outpatient setting
  • Previous experience of effectively leading, managing and developing administrative staff
  • Experience of working in a multidisciplinary team environment
  • Experience of patient administration systems

Desirable

  • Evidence of good leadership qualities including ability to motivate others
  • Customer care experience or training
Person Specification

Education/Qualifications

Essential

  • Educated to a higher education level (or equivalent 2-3 years' experience)

Desirable

  • Level 5 Apprenticeship in Operational Management
  • Medical Terminology or Cancer Medical
  • Terminology

Experience

Essential

  • Previous experience of working in an outpatient setting
  • Previous experience of effectively leading, managing and developing administrative staff
  • Experience of working in a multidisciplinary team environment
  • Experience of patient administration systems

Desirable

  • Evidence of good leadership qualities including ability to motivate others
  • Customer care experience or training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Alice Whitaker

alice.whitaker@rmh.nhs.uk

Details

Date posted

28 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

282-C124883

Job locations

The Royal Marsden Hospital Chelsea

Chelsea

SW3 6JJ


Supporting documents

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