Job summary
Band 2 Radiotherapy Aide (Chelsea)
The Royal Marsden NHS Foundation Trust has an international reputation for high quality patient care, education and research and its partnership with the Institute of Cancer Research has created the largest comprehensive cancer centre in Europe.
This is a fantastic opportunity for a motivated and enthusiastic individual who thrives on working in a busy patient facing role and who wants to join our friendly and hardworking team of Radiotherapy Aides.
This role is relied on by the radiotherapy team to primarily perform administration, clerical and reception duties as well as ensuring a safe and welcoming environment for the patients attending Radiotherapy. This role also requires you to be an approachable and engaged 'first face' for our patients as appropriate throughout the radiotherapy pathway.
We are looking for an efficient and organised person with excellent interpersonal and communication skills. You will also be IT literate with an interest in working in a healthcare and technology driven environment.
We are welcoming applications from both part-time and full-time candidates.If you would like any more information regarding this role please contact Sarah Armstrong (Sarah.Armstrong@rmh.nhs.uk)
Main duties of the job
- To carry out in a responsible and efficient way the provision of reception duties & clerical support to the radiotherapy department.
- Provide patient support as appropriate to assist the patient pathway.
- Be able to work flexible hours to support effective service provision.
About us
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits and learning and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
These responsibilities will be carried out under the guidance of the superintendent radiographers.
Clinical Responsibility
- Provide friendly and professional reception of patients and their escorts.
- Record the attendance of patients in the appointment system.
- Make bookings for radiotherapy treatments in collaboration with the radiographic staff.
- Arrange patients appointments and provide summary and assist in arranging hospital transport and outpatient clinic appointments as required.
- Contact clinical specialists and doctors as directed by radiographers and nursing staff.
- Greet visitors to department and make contact as appropriate.
- To appraise the superintendent radiographer of stock levels for routine supplies and consumables and complete purchase orders for approval as necessary.
Education and Development Responsibility own as well as the development of others
- Participate in appraisal process by considering objectives and record own development as part of PDP
- Attend mandatory training as required.
Management and Leadership Responsibility
- Assist in the induction of new staff
- Provide cover for colleagues as necessary to support the needs of the radiotherapy service.
Clinical Governance
- Adhere to and assist in maintenance of ISO documentation by ensuring updated versions of any documents are circulated correctly as requested.
Job description
Job responsibilities
For further information on this role, please see the attached detailed Job Description and Person Specification.
These responsibilities will be carried out under the guidance of the superintendent radiographers.
Clinical Responsibility
- Provide friendly and professional reception of patients and their escorts.
- Record the attendance of patients in the appointment system.
- Make bookings for radiotherapy treatments in collaboration with the radiographic staff.
- Arrange patients appointments and provide summary and assist in arranging hospital transport and outpatient clinic appointments as required.
- Contact clinical specialists and doctors as directed by radiographers and nursing staff.
- Greet visitors to department and make contact as appropriate.
- To appraise the superintendent radiographer of stock levels for routine supplies and consumables and complete purchase orders for approval as necessary.
Education and Development Responsibility own as well as the development of others
- Participate in appraisal process by considering objectives and record own development as part of PDP
- Attend mandatory training as required.
Management and Leadership Responsibility
- Assist in the induction of new staff
- Provide cover for colleagues as necessary to support the needs of the radiotherapy service.
Clinical Governance
- Adhere to and assist in maintenance of ISO documentation by ensuring updated versions of any documents are circulated correctly as requested.
Person Specification
Attainments
Essential
- General education to GCSE Grade 4 or above or equivalent
- GCSE English Language & Mathematics Grade 4 or above or equivalent
- Be proficient with computer systems to manage bookings or similar.
- Have experience of working in client facing roles
Desirable
- Evidence of previous admin and clerical roles
- Experience in hospital environment
Special aptitudes and disposition
Essential
- Ability to use initiative and work with minimal supervision
- Commitment to personal development
Person Specification
Attainments
Essential
- General education to GCSE Grade 4 or above or equivalent
- GCSE English Language & Mathematics Grade 4 or above or equivalent
- Be proficient with computer systems to manage bookings or similar.
- Have experience of working in client facing roles
Desirable
- Evidence of previous admin and clerical roles
- Experience in hospital environment
Special aptitudes and disposition
Essential
- Ability to use initiative and work with minimal supervision
- Commitment to personal development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
