University Hospitals Sussex NHS Foundation Trust (279)

Operational Manager - Emergency Medicine & Acute Medicine

The closing date is 12 April 2026

Job summary

The roleis responsible fora range ofprofessional leadershipduties includingtheoperational management of the waiting listsand clinic/theatre capacitywithin their designated area of responsibilityas well asensuring that administrative processes are co-ordinated and managed to deliver both governance and performance functions.

Main duties of the job

Lead effective communication across the service area, engaging individuals and teams to deliver against targets. Build strong working relationships with colleagues across the Trust and wider system to ensure integrated services and identify opportunities for improvement.

Use motivational and negotiating skills to foster collaboration and drive continuous improvement in a demanding operational environment. Exercise political awareness and sound judgement in navigating policy developments and diverse stakeholders, escalating appropriately.

Analyse and communicate complex information to internal and external stakeholders, ensuring performance data is understood and managed confidentially where required.

Ensure directorate plans, systems and processes for clinical quality, risk, controls assurance and patient involvement are in place and operating effectively. Coordinate business support functions across the area of responsibility.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Details

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-7867866-MAR26

Job locations

Royal Sussex County & Princess Royal Hospitals

East Street

Brighton

BN2 5BE


Job description

Job responsibilities

Please see the attached job description for a detailed overview of the role and main responsibilities.

This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria.

Job description

Job responsibilities

Please see the attached job description for a detailed overview of the role and main responsibilities.

This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. Sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria.

Person Specification

Experience and qualifications

Essential

  • Educated to masters level or equivalent level of knowledge and experience
  • Experience of working within a complex, varied and unpredictable environment

Desirable

  • Project management qualification

Skills

Essential

  • Demonstrable previous success in leading and delivering service change and performance initiatives.
  • Evidence of the ability to source, interpret and report on highly complex data
  • Evidence of managing operational arrangements to a high degree of accuracy, timeliness and effectiveness
  • Ability to work as part of a team and/or independently across departmental, organisational and professional boundaries
  • Ability to communicate effectively at all levels and overcome barriers to understanding and resistance to change
  • Experience of effectively managing a budget
  • Excellent organisational skills and attention to detail
  • Ability to prioritise workload and work to deadlines
  • Computer literate in Word, Database, Presentation, Spreadsheet and file management to a high level

Desirable

  • Advanced use of Patient Administration Systems

People Management and Development

Essential

  • Proven evidence of managing a significant size team and utilising resource effectively and efficiently eg theatre and clinic capacity
  • Experience of managing and implementing change within the workforce

Equality, Diversity and Inclusion

Essential

  • Evidence of having undertaken own development to improve understanding of equalities issues
  • Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification

Experience and qualifications

Essential

  • Educated to masters level or equivalent level of knowledge and experience
  • Experience of working within a complex, varied and unpredictable environment

Desirable

  • Project management qualification

Skills

Essential

  • Demonstrable previous success in leading and delivering service change and performance initiatives.
  • Evidence of the ability to source, interpret and report on highly complex data
  • Evidence of managing operational arrangements to a high degree of accuracy, timeliness and effectiveness
  • Ability to work as part of a team and/or independently across departmental, organisational and professional boundaries
  • Ability to communicate effectively at all levels and overcome barriers to understanding and resistance to change
  • Experience of effectively managing a budget
  • Excellent organisational skills and attention to detail
  • Ability to prioritise workload and work to deadlines
  • Computer literate in Word, Database, Presentation, Spreadsheet and file management to a high level

Desirable

  • Advanced use of Patient Administration Systems

People Management and Development

Essential

  • Proven evidence of managing a significant size team and utilising resource effectively and efficiently eg theatre and clinic capacity
  • Experience of managing and implementing change within the workforce

Equality, Diversity and Inclusion

Essential

  • Evidence of having undertaken own development to improve understanding of equalities issues
  • Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County & Princess Royal Hospitals

East Street

Brighton

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Sussex County & Princess Royal Hospitals

East Street

Brighton

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of UEC RSCH/PRH

MaryAnn Sullivan

maryann.sullivan1@nhs.net

07842517751

Details

Date posted

27 March 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-7867866-MAR26

Job locations

Royal Sussex County & Princess Royal Hospitals

East Street

Brighton

BN2 5BE


Supporting documents

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