Job summary
To provide a high quality, prompt and efficient Porter service to patients, staff, and visitors and to undertake the movement of patients, equipment, documentation, food etc. in an efficient and safe manner. Maintain clean and safe equipment and environment in accordance with the Porter SLA (Service Level Agreement), be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service. Undertake necessary duties to ensure maintenance of an efficient Porter Service in both patient and non-patient environments.
Ensure personal conduct is always of the highest standard while on the hospital premises, exhibiting courtesy and efficiency to patients, visitors, and users of the service always. All work must be undertaken in line with health, safety, security and Trust policies and procedures including infection control. When required, you may need to assist with the emergency and evacuation procedures e.g., major incidents/alerts systems, bomb alerts and fire procedures in accordance with Trust policy.
Main duties of the job
To provide a high quality, prompt and efficient Porter service to patients, staff, and visitors and to undertake the movement of patients, equipment, documentation, food etc. in an efficient and safe manner. Maintain clean and safe equipment and environment in accordance with the Porter SLA (Service Level Agreement), be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service. Undertake necessary duties to ensure maintenance of an efficient Porter Service in both patient and non-patient environments.
Ensure personal conduct is always of the highest standard while on the hospital premises, exhibiting courtesy and efficiency to patients, visitors, and users of the service always. All work must be undertaken in line with health, safety, security and Trust policies and procedures including infection control. When required, you may need to assist with the emergency and evacuation procedures e.g., major incidents/alerts systems, bomb alerts and fire procedures in accordance with Trust policy.
See Job Description and Personal Specification for more details
About us
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Job description
Job responsibilities
To provide a high quality, prompt and efficient Porter service to patients, staff, and visitors and to undertake the movement of patients, equipment, documentation, food etc. in an efficient and safe manner. Maintain clean and safe equipment and environment in accordance with the Porter SLA (Service Level Agreement), be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service. Undertake necessary duties to ensure maintenance of an efficient Porter Service in both patient and non-patient environments.
Ensure personal conduct is always of the highest standard while on the hospital premises, exhibiting courtesy and efficiency to patients, visitors, and users of the service always. All work must be undertaken in line with health, safety, security and Trust policies and procedures including infection control. When required, you may need to assist with the emergency and evacuation procedures e.g., major incidents/alerts systems, bomb alerts and fire procedures in accordance with Trust policy.
See Job Description and Personal Specification Attached
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Job description
Job responsibilities
To provide a high quality, prompt and efficient Porter service to patients, staff, and visitors and to undertake the movement of patients, equipment, documentation, food etc. in an efficient and safe manner. Maintain clean and safe equipment and environment in accordance with the Porter SLA (Service Level Agreement), be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service. Undertake necessary duties to ensure maintenance of an efficient Porter Service in both patient and non-patient environments.
Ensure personal conduct is always of the highest standard while on the hospital premises, exhibiting courtesy and efficiency to patients, visitors, and users of the service always. All work must be undertaken in line with health, safety, security and Trust policies and procedures including infection control. When required, you may need to assist with the emergency and evacuation procedures e.g., major incidents/alerts systems, bomb alerts and fire procedures in accordance with Trust policy.
See Job Description and Personal Specification Attached
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Person Specification
Experience and Qualifications
Essential
- Experience of working in a Customer Service environment
- Good level of general education, Numeracy and Literacy
- Willing to undertake Training as required COSHH, Infection Control, Health and Safety etc
Desirable
- Previous experience in Portering Services in a Hospital or Health related environment
- Working in a Hospital / Care Home or Health care environment
Skills
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Excellent Customer Care
- Good Organisational Skills and the ability to prioritize own workload
Equality Diversity and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role)
Person Specification
Experience and Qualifications
Essential
- Experience of working in a Customer Service environment
- Good level of general education, Numeracy and Literacy
- Willing to undertake Training as required COSHH, Infection Control, Health and Safety etc
Desirable
- Previous experience in Portering Services in a Hospital or Health related environment
- Working in a Hospital / Care Home or Health care environment
Skills
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Excellent Customer Care
- Good Organisational Skills and the ability to prioritize own workload
Equality Diversity and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
