Job summary
The Retail Food Service Assistant willbe responsible forthe provision of an efficient,safeand hygienic food service from Retail Catering Outletsoperatingwithin established food hygiene, safety practices,methodsand procedures. This will include food preparation, cooking and serving of meals and dishes from the Restaurant counter to customers, using EPOS till system and following cashing up procedure
The post holder willbe responsible forthe safe and hygienic cleaning of front and back of house areas and all associated equipment.
The Retail Food Service Assistant must be receptive to individual customers service needs andassistthem with using drinks machines and helping them get seated if needed.
The role will also include undertaking duties to provide a porter and cleaning service to the Retail department and to assistin the transportation of food stored in a chilled or frozen working and storage environment in the catering department to the Restaurant
Togenerally assistwhenrequiredwith other comparable tasks including Stock take, Saffron and the general stores as directed by their Assistant Duty Manager/Duty Manager
The post holder will need to be fully aware of the Trust's Values and Behaviours and Patient First initiatives and act accordingly.
Main duties of the job
To providea high levelof customer service to patients,staffand visitors
To cleanallocatedpieces of heavy catering equipment using instructions and cleaning materials
To dispose of waste materials from catering areas todesignatedcollection points.
Tooperateindustrial dishwashers in all catering areas.
To operatemechanical floor scrubbing and steam cleaning equipment.
To transport provisions, equipment and other catering related items asrequired.
REFER TO JOB DESCRIPTION AND PERSONAL SPECIFICATION FOR FURTHER DETAILS
About us
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme,for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop.We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
To maintainclean working environment at all times, with special regard to hygiene.
To ensure that all food is prepared in the environment with due care and attention, particularlyin regard tocustomers special dietary requirements: for example, nut, dairy or wheat allergies.
Collate the number meal sold asrequiredand generate associatedUniwaresystemreportsas necessary.
Printing of the Menu sheets for Lunch service ensuring that all the correct Allergen and Cost information has been captured and the sheets are printedin a timely mannerto allow sufficient time for display.
Assistingwith the receipt of deliveries, checking quantity and quality of goods; ensuring that due diligence is followed by checking and recording delivery temperatures asappropriateand compliance with the Trusts policies and procedures asrequired.
Reporting of variances in deliveries both internally and to the supplier arranging replacement deliveries or credit notes asappropriate.
Keepingaccuraterecords of stock and inventory movement both inwards and outwards from display to storage at the end of the day.
Ensure all stock is rotated and stored correctly reducing wastage and ensuring compliance with necessary legislation asrequired.
To undertake occasional duties outside the normal routine but within the scope of the position and the departments activities.
Toassist, asrequired, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
To report any complaint or compliment andtake actionif at all possible.
To report any incident of accident, fire, theft, loss, damage andtake actionas may beappropriateor possible.
REFER TO JOB DESCRIPTION AND PERSONAL SPECIFICATION FOR FURTHER DETAILS
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
To maintainclean working environment at all times, with special regard to hygiene.
To ensure that all food is prepared in the environment with due care and attention, particularlyin regard tocustomers special dietary requirements: for example, nut, dairy or wheat allergies.
Collate the number meal sold asrequiredand generate associatedUniwaresystemreportsas necessary.
Printing of the Menu sheets for Lunch service ensuring that all the correct Allergen and Cost information has been captured and the sheets are printedin a timely mannerto allow sufficient time for display.
Assistingwith the receipt of deliveries, checking quantity and quality of goods; ensuring that due diligence is followed by checking and recording delivery temperatures asappropriateand compliance with the Trusts policies and procedures asrequired.
Reporting of variances in deliveries both internally and to the supplier arranging replacement deliveries or credit notes asappropriate.
Keepingaccuraterecords of stock and inventory movement both inwards and outwards from display to storage at the end of the day.
Ensure all stock is rotated and stored correctly reducing wastage and ensuring compliance with necessary legislation asrequired.
To undertake occasional duties outside the normal routine but within the scope of the position and the departments activities.
Toassist, asrequired, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
To report any complaint or compliment andtake actionif at all possible.
To report any incident of accident, fire, theft, loss, damage andtake actionas may beappropriateor possible.
REFER TO JOB DESCRIPTION AND PERSONAL SPECIFICATION FOR FURTHER DETAILS
Person Specification
Experience and Qualifications
Essential
- Understanding of written and verbal English Language
- Wiling to undertake Training as required i.e COSHH, Infection Control, Health and Safety, Manual Handling, Food Safety, Fire Safety and all other Training deemed mandatory
- Experience working in a Team
Desirable
- Knowledge of Cleaning methods and equipment
- Knowledge of Food practices and food presentation
- Previous experience in Retail Catering and / or catering services in a hospital or healthcare environment
- Understanding of COSHH, colour coded equipment (cross infection issues)
- Experience of working in a Patient / Public Area
Specific Requirement
Essential
- Customer centred approach is required
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Experience and Qualifications
Essential
- Understanding of written and verbal English Language
- Wiling to undertake Training as required i.e COSHH, Infection Control, Health and Safety, Manual Handling, Food Safety, Fire Safety and all other Training deemed mandatory
- Experience working in a Team
Desirable
- Knowledge of Cleaning methods and equipment
- Knowledge of Food practices and food presentation
- Previous experience in Retail Catering and / or catering services in a hospital or healthcare environment
- Understanding of COSHH, colour coded equipment (cross infection issues)
- Experience of working in a Patient / Public Area
Specific Requirement
Essential
- Customer centred approach is required
Equality, Diversity, and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
