Job summary
University Hospital Sussex NHS Foundation Trust prides itself on providing comprehensive linen cover for wards and departments.
All items of linen are delivered at various times to ensure enough clean linen is available for our patients needs. Therefore delivering patient first.
Main duties of the job
To ensure that the Linen services team carry out their Linen duties following departmental and Trust policies.
Duties to include supervision of teams and to manage annual leave and sickness. To communicate with all users of the services on a regular basis to ensure the service specifications are being delivered to agreed standards.Hours : - Fri 15:30 - 23:30
About us
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme,for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop.We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Main Duties and Responsibilities
Communications and Relationship skills
- Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
- Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
- To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
- To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
- Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
- To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
- Take a leading role in any departmental Information Technology initiatives.
- Provide advice and support to the Linen team.
Please see job description & person specs for full details
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
Main Duties and Responsibilities
Communications and Relationship skills
- Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
- Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
- To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
- To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
- Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
- To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
- Take a leading role in any departmental Information Technology initiatives.
- Provide advice and support to the Linen team.
Please see job description & person specs for full details
Person Specification
Qualification and Experience
Essential
- Knowledge of supervising a Linen service.
- Level NVQ 3 in a management discipline or equivalent experience.
Desirable
- Experience in the role of a Linen Assistant or, equivalent front line service.
Equality, Diversoty & Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Qualification and Experience
Essential
- Knowledge of supervising a Linen service.
- Level NVQ 3 in a management discipline or equivalent experience.
Desirable
- Experience in the role of a Linen Assistant or, equivalent front line service.
Equality, Diversoty & Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
