Specialty Coordinator - Orthodontics/Restorative

Job description

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

Communication

Service Delivery and Improvement

• Required to be versatile and adaptable to the demands of the Orthodontic/Restorative team. Work without supervision and take the initiative as and when required.

• To assist the Orthodontic / Restorative Consultants with administration and clerical duties relating to the day to day running of the Orthodontic / Restorative Department, including recording of statutory data, training and rotas.

• Manage and prioritise own workload and to be able to work independently.

• Type complex documents.

• Provide advice and assistance to patients, dealing with them in a sensitive, diplomatic and confidential manner.

• Ensure any medical team requested clinic template changes are agreed with appropriate Divisional Manager/Operational Manager and actioned by appropriate department.

• Advise relevant departments of Consultant and team members annual and study leave arrangements to ensure that relevant adjustments are made to clinic templates and theatre schedules.

Patient Care Delivery

• To act as a focal point for both medical and non-medical visitors and telephone enquiries to the department.

• Use the patient administration system and patient management system and all appropriate aspects of Microsoft Office for updating and extracting patient information on a daily basis.

• Co-ordinate professional diaries for key staff.

• Co-ordinate multidisciplinary departmental meetings and relevant documentation, arranging sponsorship, travel arrangements etc. Produce presentations as required.

-- Please see Job Description & Person Specs for further info --

Person Specification

Essential and Desirable

Essential

• 5 GCSE A-C grades (or equivalent) including English & Maths
• VRQ Vocational Level 3 or 4 or equivalent qualification
• Office Administration experience
• At least 2 years experience as a Medical Secretary
• Excellent knowledge of a full range of secretarial procedures
• Excellent communication skills (both verbal and written)
• Proven organisation skills to multitask, prioritise workload and work to deadlines, often dealing with complex activities, programmes and situations
• Self-motivated and ability to work without supervision
• Ability to work to deadlines and meet conflicting demands
• Recognise abnormal results and bring to the attention of the Consultant
• Ability to use own judgement/initiative to problem solve and adapt to changing situations
• Understand the appropriate escalation of problems/concerns to line manager or medical staff
• Aware of the need for confidentiality in accordance with Data Protection Act
• Excellent knowledge of MS Office, including Word, Outlook, Diary Management, Excel, PowerPoint
• Ability to deal with telephone calls/typing letters with a potentially distressing or emotional content

Desirable

• Medical Secretarial qualification, ECDL
• RSA Stage Ill Typing or equivalent
• Previous NHS work experience in an acute setting
• Stationery/stock orders

Equality, Diversity, and Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)