Job summary
A fantastic opportunity has arisen for an experienced support secretary to join our Rheumatology team at Worthing Hospital.
We are looking for an efficient, professional secretary to join our team. If you have excellent typing skills, are a good communicator with good organisational skills and have a strong desire to deliver outstanding care to our patients, then this could be the role for you.
To support the Band 4 secretaries within the Rheumatology Department and to provide effective administrative support to the clinicians and wider team.
Main duties of the job
To support the Band 4 Secretaries to provide an efficient and effective secretarial service to the Consultants and clinical teams.
Typing of various clinical letters as appropriate within the speciality and other correspondence from audio dictation using Word.
Responding to patient queries and booking patient appointments.
Prioritising work according to changing demands.
To ensure filing is carried out on a regular basis.
To use and obtain information from the Patient Administration System and obtain case notes via the tracking system.
To maintain good communication with the Consultants, their supporting staff, and other staff within the department, as well as patients and members of the public.
Receive telephone enquiries from patients, their relatives, GP's and other departments within the Trust and other Hospitals.
To liaise with other secretarial staff, particularly within the same directorate, and to ensure that cover arrangements are facilitated by working as a team member.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Job description
Job responsibilities
To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.
Providing cover for annual leave and sickness, as required and as directed by line manager.
To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.
Using systems i.e. G2/ Evolve / ERS and Microsoft Office on a daily basis.
Please note: This role does not meet theminimumcriteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants
Job description
Job responsibilities
To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing.
Providing cover for annual leave and sickness, as required and as directed by line manager.
To use and obtain information from the PAS system, updating and extracting patient information on a daily basis.
Using systems i.e. G2/ Evolve / ERS and Microsoft Office on a daily basis.
Please note: This role does not meet theminimumcriteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants
Person Specification
Qualifications
Essential
- GCSE level C or above in Maths and English
Desirable
- RSA II or equivalent experience
Skills
Essential
- Good Knowledge of MS Office
- Excellent Communication Skills
- Office Experience
- Good numeracy and literacy skills
Desirable
- Accurate Audio typing
- Previous secretarial in acute/healthcare setting
People Management and Development
Essential
- Flexibility and adaptability to changing situations
- Ability to deal with challenging situations with empathy/tact and diplomacy
Desirable
- Ability to develop and maintain supportive relationships within a team
Specific Requirements
Essential
- Proven Organisational Skills
- Ability to prioritise workload and work to deadlines
- Ability to maintain patient confidentiality
Desirable
Freedom to Act
Essential
- Ability to use own judgement/initiative
Desirable
- Ability to problem solve and adapt to changing situations
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification
Qualifications
Essential
- GCSE level C or above in Maths and English
Desirable
- RSA II or equivalent experience
Skills
Essential
- Good Knowledge of MS Office
- Excellent Communication Skills
- Office Experience
- Good numeracy and literacy skills
Desirable
- Accurate Audio typing
- Previous secretarial in acute/healthcare setting
People Management and Development
Essential
- Flexibility and adaptability to changing situations
- Ability to deal with challenging situations with empathy/tact and diplomacy
Desirable
- Ability to develop and maintain supportive relationships within a team
Specific Requirements
Essential
- Proven Organisational Skills
- Ability to prioritise workload and work to deadlines
- Ability to maintain patient confidentiality
Desirable
Freedom to Act
Essential
- Ability to use own judgement/initiative
Desirable
- Ability to problem solve and adapt to changing situations
Equality, Diversity, and Inclusion
Essential
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
