University Hospitals Sussex NHS Foundation Trust (279)

Workforce Services Administrator

The closing date is 20 January 2026

Job summary

We have an exciting opportunity to recruit an exceptional administrator to join our Workforce Services Team based at St Richards Hospital.

We are looking for an experienced administrator to join our friendly workforce services team at St. Richards Hospital in Chichester. To succeed in this role, you will need to demonstrate great customer service, possess good general IT skills and be capable of completing work accurately. Full on-job training is provided, and staff benefit from a generous leave entitlement, pension and other NHS benefits.

The Workforce Services team are responsible for maintaining our HR system with accurate staff information and providing support to managers and staff regarding employee records. The team also provide administrative services relating to reference requests and other HR processes for example changes to terms and conditions, leavers, starters, and promotions.

If you are hardworking, keen to learn lots about the HR processes within the NHS we would be keen to hear from you!

The role is based in our office at St Richards Hospital offering a flexible rota pattern, there is a need for one of the working days to be Friday.

For informal chat, please contact Lorna Gregory on lorna.gregory4@nhs.net

Main duties of the job

The Workforce Services Team are responsible for processing all internal staff changes such as Maternity/Paternity Applications, leavers and joiners, changes of contracts etc. and also support users of the Employee Staff Record (ESR) Self Service system. We also provide employment references, process DBS checks and confirmation of employment letters.

The role is wide and varied supporting all non-medical staff and managers within the Trust and will give the successful applicant extensive knowledge and skill in the use of the national ESR system, understanding of the national Agenda for Change (AfC) terms and conditions and service, exposure to pensions and retirement rules for AfC staff and training in the management of ESR Self Service accounts. This list is not exhaustive and the role provides plenty of variety.

If you are hardworking, keen to learn lots about the HR processes within the NHS and looking for a first step on your career ladder within the NHS then please submit your application and detail within your supporting statement how you meet the requirements of the person specification and job descriptions.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

279-7532789-JAN26

Job locations

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Job description

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity

Courtesy and consideration when undertaking all tasks
Develop good working relationships with team colleagues and all other Trust staff
Communicate effectively to Trust staff at all levels

Job description

Job responsibilities

Using tact and persuasive skills when providing day to day advice and guidance to managers and staff, both verbally and in writing, regarding contractual changes, processes and deadlines, together with general issues such as Contracts, Terms and Conditions, Maternity & Paternity

Courtesy and consideration when undertaking all tasks
Develop good working relationships with team colleagues and all other Trust staff
Communicate effectively to Trust staff at all levels

Person Specification

Essential

5 or more GCSE's or equivalent including English and Maths or Proven experience in an Admin Role
Experience of working with Managers and staff at all levels
Ability to communicate effectively both verbally and in writing

Desirable

Knowledge of NHS terms and conditions for non-medical staff
Experience of using ESR/knowledge of ESR Self service
Demonstrate an understanding of the NHS and the Trust

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to
Evidence of having undertaken own development to improve understanding of equalities issues

Person Specification

Essential

5 or more GCSE's or equivalent including English and Maths or Proven experience in an Admin Role
Experience of working with Managers and staff at all levels
Ability to communicate effectively both verbally and in writing

Desirable

Knowledge of NHS terms and conditions for non-medical staff
Experience of using ESR/knowledge of ESR Self service
Demonstrate an understanding of the NHS and the Trust

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to
Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)