Bowel Cancer Screening Administration Assistant

Job description

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

• To provide high quality administrative support to the Western Sussex Bowel Cancer Screening team.

• To ensure patients appointed in order of clinical priority and treated within agreed Government target waiting times.

• To provide a variety of administrative duties for the service which could include:

• • Dealing with telephone enquiries in a competent and friendly manner

• • Accurate and timely input of data onto hospital computer systems

• • Liaise with administrative staff in other services and hospital sites to ensure that information is shared in a timely and accurate manner.

• Transfer all relevant information from patient appointments on Open Exeter BCSS diary system booked through the Hub to Specialist Screening Practitioner (SSP) clinics on CAREFLOW as a new patient referral.

• Input patient details onto BLUESPIER (PAS), including updating patient/GP details, recording all appointment details for pre-assessment clinics, create elective admission, and hospital cancer tracking system (Somerset).

• Update patient/GP details as required, in line with Trust policy.

• Support the SSPs by collating BCSP paperwork required for patients attendance at pre-assessment clinics across both sites, ensuring all relevant paperwork included: printing lists, printing labels and compiling information packs.

• Record secondary outcomes for all clinic attendances.

• Discharge patients who fail to attend their pre-assessment appointment more than once.

• Record surveillance patients and accurately maintain surveillance records.

• To input patient responses to patient satisfaction questionnaires onto Open Exeter system (BCSS) and ensure that any issues and recommendations are escalated to the team.

• To understand and adhere to all Bowel Cancer Screening policies, standards and protocols.

• Proactively manage any problems and inform relevant parties of the problem and action taken.

• Assist with the security, maintenance and cleanliness of office accommodation and equipment.

• Assist with stock control for BCSP literature, patient advice sheets, bowel prep, stationery, etc.

• Attend BCSP meetings as required.

• Maintain confidentiality of information, ensuring data quality and data protection is adhered to all times.

• Carry out any other duties identified as appropriate to the post.

Person Specification

.

Essential

• Good standard of general education, GCSE or equivalent in English and Mathematics.
• Computer proficiency - experience using Microsoft Office and excel applications.
• Demonstrate a high level of motivation and initiative, knowing when to seek assistance from others where appropriate.

Desirable

• Experience working with the Bowel Cancer Screening Programme.
• At least 2 years experience working in an office environment.
• NVQ Level 2 in Administration.

Equality, Diversity and Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)