Endoscopy Administrator

Job description

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

To provide a quality Endoscopy Service within the University Sussex Hospitals NHS Trust by ensuring the most effective use of resources and meeting Joint Advisory Group (JAG) accreditation standards. The administration support sits in two units within Worthing and St Richards Hospitals; therefore the admin staff are expected to work within both units as cross cover when staffing needs require.

Person Specification

Qualifications

Essential

• GCSE English or NVQ equivalent
• General education

Knowledge and experience.

Essential

• Previous 12 months clerical experience in a relevant role.
• 12 months experience of working in a call centre/booking office with waiting list management

Desirable

• Knowledge of medical terminology.
• Previous Nhs experience.

Communication and Relationship

Essential

• Good interpersonal and negotiation skills
• Communication and telephone skills

Analytical and Judgmental

Essential

• Ability to work on own initiative

Planning and Organisational

Essential

• The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements.
• The ability to talk to members of staff at all levels
• Good organisational and planning skills.
• Time management skills and ability to organise and prioritise own workload with conflicting priorities

Patient/Client Care

Essential

• Ability to show empathy and understanding
• Attention to detail when interacting with patient records; data quality minded

Policy & Service Development

Essential

• Ability to deal with difficult conflict situations
• Committed, motivated and flexible approach to work.
• Engagement with continuous improvement to drive change within own work and outward team.

Equality, Diversity and Inclusion

Essential

• oEvidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richard's Hospital

Spitalfield Lane

Chichester

PO196SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)