University Hospitals Sussex NHS Foundation Trust (279)

Rota Coordinator and Patient Access Administrator

The closing date is 02 December 2025

Job summary

An exciting opportunity has arisen for to work within the Patient Access Team, based at the Royal Alexandra Children's Hospital in Brighton.

We are seeking a capable and enthusiastic person to work in conjunction with the other Rota Co-ordinator to ensure the maintenance of a high-quality, effective and flexible centralised electronic rota for medical staff across sites ensuring efficient functioning of the Directorate medical cover.

The successful candidate will ensure full on-call rota cover, escalate any uncovered shifts, and review the rotas and processes on an on-going basis. You will use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff. You will also be involved in training and development on the rota and co-ordinating the cancellation of clinical duties/organising locum cover.

You will work in close collaboration with consultants, nursing staff and the operational management team to support the management of the outpatient waiting lists and recording of activity for the service. Working closely with the Patient Access Manager you will ensure compliance with BSUH Trust Patient Access Policy and 18-week referral to treatment and cancer waiting time targets.

Excellent organisational and solid IT skills are essential to ensure the rota for medical staff is up to date, accurate and disseminated electronically.

Main duties of the job

The post holder will be accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical and ANNP staff across Royal Alexandra Children's Hospital & Princess RoyalHospital, working to ensure efficient functioning of the Directorate medical cover.

To support the Directorate team with roles relating to patient access across all departments and wards including supporting the 18 week RTT (referral to treatment) targets.

Provide technical support for rota management and engage in discussions regarding improvements and amendments.

To ensure the rota for medical staff is up to date, accurate and disseminated electronically and review the rotas and processes on an on-going basis. To establish systems for ease of access and planning.

To ensure full on-call rota cover, escalating any uncovered shifts. Set up systems as early warning signals where cover not provided and to ensure monitoring of fair internal cover in times of absence and offer advice and support to consultants on the production of the rota.

To use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff.Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Details

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-7479977-NOV25

Job locations

Royal Alexandra Childrens Hospital

North Drive

Brighton and Hove

BN2 5BE


Job description

Job responsibilities

The post holder will be accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical and ANNP staff across Royal Alexandra Childrens Hospital & Princess RoyalHospital, working to ensure efficient functioning of the Directorate medical cover.

To support the Directorate team with roles relating to patient access across all departments and wards including supporting the 18 week RTT (referral to treatment) targets.

Provide technical support for rota management and engage in discussions regarding improvements and amendments.

To ensure the rota for medical staff is up to date, accurate and disseminated electronically and review the rotas and processes on an on-going basis. To establish systems for ease of access and planning.

To ensure full on-call rota cover, escalating any uncovered shifts. Set up systems as early warning signals where cover not provided and to ensure monitoring of fair internal cover in times of absence and offer advice and support to consultants on the production of the rota.

To use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff.Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants

Job description

Job responsibilities

The post holder will be accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical and ANNP staff across Royal Alexandra Childrens Hospital & Princess RoyalHospital, working to ensure efficient functioning of the Directorate medical cover.

To support the Directorate team with roles relating to patient access across all departments and wards including supporting the 18 week RTT (referral to treatment) targets.

Provide technical support for rota management and engage in discussions regarding improvements and amendments.

To ensure the rota for medical staff is up to date, accurate and disseminated electronically and review the rotas and processes on an on-going basis. To establish systems for ease of access and planning.

To ensure full on-call rota cover, escalating any uncovered shifts. Set up systems as early warning signals where cover not provided and to ensure monitoring of fair internal cover in times of absence and offer advice and support to consultants on the production of the rota.

To use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff.Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants

Person Specification

Essential

Essential

  • NVQ Level 3 or Diploma or equivalent experience demonstrated in a similar post
  • GCSE English and Maths
  • Extensive and demonstrable knowledge and experience of the full range of administrative systems, IT software programmes to include all Microsoft application (word, excel, access, email).

Desirable

  • Experience of electronic rostering systems.
  • Experience of working in the NHS in administrative or clerical roles.

Equality, Diversity, and Inclusion

Essential

  • Evidence of having championed diversity in previous roles
  • Evidence of having undertaken own development to improve understanding of equalities issues
Person Specification

Essential

Essential

  • NVQ Level 3 or Diploma or equivalent experience demonstrated in a similar post
  • GCSE English and Maths
  • Extensive and demonstrable knowledge and experience of the full range of administrative systems, IT software programmes to include all Microsoft application (word, excel, access, email).

Desirable

  • Experience of electronic rostering systems.
  • Experience of working in the NHS in administrative or clerical roles.

Equality, Diversity, and Inclusion

Essential

  • Evidence of having championed diversity in previous roles
  • Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Alexandra Childrens Hospital

North Drive

Brighton and Hove

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Royal Alexandra Childrens Hospital

North Drive

Brighton and Hove

BN2 5BE


Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Manager - Paediatrics

Charlie Balfe

c.balfe@nhs.net

01273696955

Details

Date posted

19 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-7479977-NOV25

Job locations

Royal Alexandra Childrens Hospital

North Drive

Brighton and Hove

BN2 5BE


Supporting documents

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