Job summary
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds, and any role-specific criteria. Applicants for the Senior HCA role must be able to evidence a minimum of 2 years' experience in the same role (Band 3 HCA within the NHS) to meet the salary requirements to qualify for sponsorship.
This is an opportunity for a kind, caring and motivated Senior Health Care Assistant with an interest in ENT and Maxillofacial, to join the Head and Neck Outpatient Nursing Team.
You will be supported in helping the nursing, and wider multi - disciplinary team in delivering care to our patients within this outpatient setting. Good communication skills and a patient centred approach are key requirements of the role
Main duties of the job
Contribute to implementing and progressing of a range of patient treatment and care programmes as delegated by a registered healthcare practitioner, and report back on progress. This may involve:
- asssisting medical staff in running clinics in ENT OPD, RACH OPD and Max-Fax OPD.
- setting up all the necessary equipment for the full range of clinics being run.
- running the early health screening clinic alongside a qualified nurse, including performing venepuncture.
- assisting medical and nursing staff during minor operations.
Participate as an active member of the healthcare team:
o organising own day-to-day work tasks (with support available)
o participating in ongoing training and development, and maintaining skills necessary for the role
o contributing to the smooth and efficient running of the service.
Provide day-to-day supervision and co-ordination of junior staff.
Carry out daily practice in line with our Trust values:
o Communication
o Kindness and Understanding
Fairness and Transparency
o Working Together
o Excellence
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
- Work within own level of assessed competence and participate actively in training and assessment; take personal responsibility for booking and participating in all statutory & mandatory training required for the role.
- Follow written policies, protocols/operating procedures, with support from registered healthcare practitioners available.
- Work at all times in a way that minimises the risk of infection (to patients and self) and maintains health, safety and security in line with established protocols (eg. hand hygiene, use of Personal Protective Equipment).
- At all times, maintain patient dignity, privacy and confidentiality.
- Assess (through basic observations) patient health, safety & wellbeing before and while undertaking any activity or intervention, and respond accordingly.
- Provide concise, legible and accurate data and records of own work (handwritten and input to computer systems, eg. Electronic Patient Record).
- Carry out a range of patient care activities and ancillary duties as delegated/directed by a registered healthcare practitioner (following training and assessment of competence as required) and report back on progress/variances. Activities (summarised in the table below) include:
- patient support & personal care
- housekeeping
- core clinical support & technical services
- protocol-driven patient assessments implementing patient care administrativ
- Act as role model and advisor to less experienced staff, demonstrating and promoting the Trusts Values & Behaviours. These include: communicating effectively, working collaboratively, treating colleagues and patients/clients with kindness and understanding, and continuously improving.
- Provide day-to-day supervision and coordination of junior staff (eg. Band 2 Healthcare Assistants, apprentices, work experience students) and participate in local induction/orientation.
- Once assessed as competent in a particular skill, demonstrate those skills to less experienced staff, providing practical training and basic workplace assessments as required.
- As required, act as a liaison/point of contact with specialist teams and services (Link role), enhancing communication and collaborative working by attending meetings and keeping colleagues up-to-date (through face-to-face and written/electronic briefing).
- Attend and participate fully in team meetings.
- Take personal ownership in giving and receiving feedback; reinforce positive behaviours that reflect our values, and challenge undesirable behaviour constructively and with positive intent.
- Work to ensure that the workplace is free from harassment and discrimination (see also protected characteristics detailed in the Equality and Diversity statement below).
- Provide/receive complicated and sensitive information relating to patient care (eg. from colleagues, patients, carers and relatives), communicating clearly, concisely and accurately and escalating enquiries where appropriate.
- Communicate at all times with tact and empathy, and interact appropriately with patients and relatives/carers where barriers to communication may exist (eg. challenging behaviour, varying levels of ability, where English is not the first language)
- Participate effectively in multidisciplinary case conferences, as required.
- Support colleagues/senior staff in creating a supportive, safe team environment and culture of continuous improvement. Identify opportunities for improvement, and contribute to improvement activities.
Please see the attached job description for full details.
Job description
Job responsibilities
- Work within own level of assessed competence and participate actively in training and assessment; take personal responsibility for booking and participating in all statutory & mandatory training required for the role.
- Follow written policies, protocols/operating procedures, with support from registered healthcare practitioners available.
- Work at all times in a way that minimises the risk of infection (to patients and self) and maintains health, safety and security in line with established protocols (eg. hand hygiene, use of Personal Protective Equipment).
- At all times, maintain patient dignity, privacy and confidentiality.
- Assess (through basic observations) patient health, safety & wellbeing before and while undertaking any activity or intervention, and respond accordingly.
- Provide concise, legible and accurate data and records of own work (handwritten and input to computer systems, eg. Electronic Patient Record).
- Carry out a range of patient care activities and ancillary duties as delegated/directed by a registered healthcare practitioner (following training and assessment of competence as required) and report back on progress/variances. Activities (summarised in the table below) include:
- patient support & personal care
- housekeeping
- core clinical support & technical services
- protocol-driven patient assessments implementing patient care administrativ
- Act as role model and advisor to less experienced staff, demonstrating and promoting the Trusts Values & Behaviours. These include: communicating effectively, working collaboratively, treating colleagues and patients/clients with kindness and understanding, and continuously improving.
- Provide day-to-day supervision and coordination of junior staff (eg. Band 2 Healthcare Assistants, apprentices, work experience students) and participate in local induction/orientation.
- Once assessed as competent in a particular skill, demonstrate those skills to less experienced staff, providing practical training and basic workplace assessments as required.
- As required, act as a liaison/point of contact with specialist teams and services (Link role), enhancing communication and collaborative working by attending meetings and keeping colleagues up-to-date (through face-to-face and written/electronic briefing).
- Attend and participate fully in team meetings.
- Take personal ownership in giving and receiving feedback; reinforce positive behaviours that reflect our values, and challenge undesirable behaviour constructively and with positive intent.
- Work to ensure that the workplace is free from harassment and discrimination (see also protected characteristics detailed in the Equality and Diversity statement below).
- Provide/receive complicated and sensitive information relating to patient care (eg. from colleagues, patients, carers and relatives), communicating clearly, concisely and accurately and escalating enquiries where appropriate.
- Communicate at all times with tact and empathy, and interact appropriately with patients and relatives/carers where barriers to communication may exist (eg. challenging behaviour, varying levels of ability, where English is not the first language)
- Participate effectively in multidisciplinary case conferences, as required.
- Support colleagues/senior staff in creating a supportive, safe team environment and culture of continuous improvement. Identify opportunities for improvement, and contribute to improvement activities.
Please see the attached job description for full details.
Person Specification
Experience
Essential
- Experience in ENT / Maxillofacial
- Experience in Outpatient Setting
- NHS experience or NHS primary care experience is required or an internationally educated nurse/midwife/doctor who has worked in an acute NHS Trust within recent years.
- Care Certificate from a Ofqual regulated awarding organisation.
- Ability to demonstrate knowledge and skills acquisition, working at a higher-level standard of care delivery, equivalent to vocational qualification level 3. This is evidenced via a portfolio of practice and/or a professional discussion
Desirable
- Level 3 Diploma in Clinical Healthcare Support, Health & Social Care or relevant equivalent qualification.
Equality and Diverisity
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues.
Person Specification
Experience
Essential
- Experience in ENT / Maxillofacial
- Experience in Outpatient Setting
- NHS experience or NHS primary care experience is required or an internationally educated nurse/midwife/doctor who has worked in an acute NHS Trust within recent years.
- Care Certificate from a Ofqual regulated awarding organisation.
- Ability to demonstrate knowledge and skills acquisition, working at a higher-level standard of care delivery, equivalent to vocational qualification level 3. This is evidenced via a portfolio of practice and/or a professional discussion
Desirable
- Level 3 Diploma in Clinical Healthcare Support, Health & Social Care or relevant equivalent qualification.
Equality and Diverisity
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role).
- Evidence of having undertaken own development to improve understanding of equalities issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
