Job summary
The purpose of the role is to provide support to the cancer multidisciplinary team (MDT) by proactively tracking patients on the Cancer patient tracking lists (PTLs) within the Somerset Cancer Registry to ensure that the patient progresses through their cancer pathway until discharged.
The post holder will therefore need to have or develop specialist knowledge relating to specific cancer pathways in order to deal with often, complex and sensitive information, respond to queries and collect appropriate information and data about the pathway.
The post holder should adhere to standard operating procedures around their specifics of their working practice site. Be able to provide adequate cross cover during times of staff leave and sickness. They should also be familiar with all generic departmental procedures.
The post holder will be required to take part in audits as required to ensure adherence to the standard operating procedures
The post holder will work independently ensuring that all tracking comments, actions, contacts with patients and staff and other data and information that supports the patient's pathway is recorded in a timely manner and to a good quality standard so that national data submissions are accurate.
The post holder will prompt patients to complete symptom questionnaires and attend their surveillance tests.
Attend CNS Huddle meetings and site specific weekly Bubble meetings
Main duties of the job
Build relationships with a wide range of staff both internally and externally to undertake job role.
Regularly communicate with patients to support them with the completion of symptom questionnaires.
Liaise with all diagnostic departments internally and externally to ensure that patient's tests are booked, undertaken and reported.
Ensure all interactions with patients and staff are accurately recorded on the Trust's Cancer Register (Somerset).
Distribute standard correspondence and/or contact patients (as defined in specialty specific standard operating procedures).
Participate in PTL review meetings
Escalate concerns to the appropriate or agreed MDT member.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
The purpose of the role is to provide support to the cancer multidisciplinary team (MDT) by proactively tracking patients on the Cancer patient tracking lists (PTLs) within the Somerset Cancer Registry to ensure that the patient progresses through their cancer pathway until discharged.
The post holder will therefore need to have or develop specialist knowledge relating to specific cancer pathways in order to deal with often, complex and sensitive information, respond to queries and collect appropriate information and data about the pathway.
The post holder should adhere to standard operating procedures around their specifics of their working practice site. Be able to provide adequate cross cover during times of staff leave and sickness. They should also be familiar with all generic departmental procedures.
The post holder will be required to take part in audits as required to ensure adherence to the standard operating procedures
The post holder will work independently ensuring that all tracking comments, actions, contacts with patients and staff and other data and information that supports the patients pathway is recorded in a timely manner and to a good quality standard so that national data submissions are accurate.
The post holder will prompt patients to complete symptom questionnaires and attend their surveillance tests.
Attend CNS Huddle meetings and site specific weekly Bubble meetings
Build relationships with a wide range of staff both internally and externally to undertake job role.
Regularly communicate with patients to support them with the completion of symptom questionnaires.
Liaise with all diagnostic departments internally and externally to ensure that patients tests are booked, undertaken and reported.
Ensure all interactions with patients and staff are accurately recorded on the Trusts Cancer Register (Somerset).
Distribute standard correspondence and/or contact patients (as defined in specialty specific standard operating procedures).
Participate in PTL review meetings
Escalate concerns to the appropriate or agreed MDT member.
Job description
Job responsibilities
The purpose of the role is to provide support to the cancer multidisciplinary team (MDT) by proactively tracking patients on the Cancer patient tracking lists (PTLs) within the Somerset Cancer Registry to ensure that the patient progresses through their cancer pathway until discharged.
The post holder will therefore need to have or develop specialist knowledge relating to specific cancer pathways in order to deal with often, complex and sensitive information, respond to queries and collect appropriate information and data about the pathway.
The post holder should adhere to standard operating procedures around their specifics of their working practice site. Be able to provide adequate cross cover during times of staff leave and sickness. They should also be familiar with all generic departmental procedures.
The post holder will be required to take part in audits as required to ensure adherence to the standard operating procedures
The post holder will work independently ensuring that all tracking comments, actions, contacts with patients and staff and other data and information that supports the patients pathway is recorded in a timely manner and to a good quality standard so that national data submissions are accurate.
The post holder will prompt patients to complete symptom questionnaires and attend their surveillance tests.
Attend CNS Huddle meetings and site specific weekly Bubble meetings
Build relationships with a wide range of staff both internally and externally to undertake job role.
Regularly communicate with patients to support them with the completion of symptom questionnaires.
Liaise with all diagnostic departments internally and externally to ensure that patients tests are booked, undertaken and reported.
Ensure all interactions with patients and staff are accurately recorded on the Trusts Cancer Register (Somerset).
Distribute standard correspondence and/or contact patients (as defined in specialty specific standard operating procedures).
Participate in PTL review meetings
Escalate concerns to the appropriate or agreed MDT member.
Person Specification
Essential
Essential
- Minimum of 5 GCSE's or equivalent Educated to NVQ level 3 or equivalent level of experience
- Excellent IT skills with an understanding of word, excel and power point, outlook
- Excellent verbal and written communication; ability to use judgement when communicating
- Ability to work on own initiative with minimal supervision
Desirable
- Previous NHS experience in an administrative role, ideally within cancer services
- Broad understanding of Cancer pathways and Cancer Waiting times standards
- Experience of communicating with patients
- Evidence of having championed diversity in previous roles (as appropriate to role).
Equality, Diversity and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues.
- Evidence of having championed diversity in previous roles (as appropriate to role).
Person Specification
Essential
Essential
- Minimum of 5 GCSE's or equivalent Educated to NVQ level 3 or equivalent level of experience
- Excellent IT skills with an understanding of word, excel and power point, outlook
- Excellent verbal and written communication; ability to use judgement when communicating
- Ability to work on own initiative with minimal supervision
Desirable
- Previous NHS experience in an administrative role, ideally within cancer services
- Broad understanding of Cancer pathways and Cancer Waiting times standards
- Experience of communicating with patients
- Evidence of having championed diversity in previous roles (as appropriate to role).
Equality, Diversity and Inclusion
Essential
- Evidence of having undertaken own development to improve understanding of equalities issues.
- Evidence of having championed diversity in previous roles (as appropriate to role).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
