University Hospitals Sussex NHS Foundation Trust (279)

Lung Function Booking Administrator

The closing date is 02 October 2025

Job summary

The post holder will be responsible for organising and managing referrals and bookings for Lung Function and Sleep appointments.

Staff member accountable to:

Lead Respiratory and Sleep Physiologist
Operational Manager for Respiratory

Main duties of the job

Interact closely with medical, and other nursing staff to provide a high quality Respiratory Service dedicated to patient care

Manage respiratory referrals, book appointments, and provide support to patients answering their queries and reorganising appointments when necessary.

Undertake routine admin duties including but not limited to booking follow-up appointments, scanning documents and answering the telephone

Act as the patient's advocate

Demonstrate an awareness of the economical use of resources and contribute to the overall control of the departmental budget

About us

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme,for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop.We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.

We look forward to receiving your application & the start of your journey with UHSx.

Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

279-7400487-SEP25

Job locations

Worthing Hospital

Worthing

BN11 2DH

Job description

Job responsibilities

Interact closely with medical, and other nursing staff to provide a high quality Sleep Service dedicated to patient care

Open referrals on CareFlow (booking system)

Manage referrals and bookings

Answer patients queries

Contact patients to arrange appointments as required.

Maintain accurate patient notes

Book appointments as required

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

Job description

Job responsibilities

Interact closely with medical, and other nursing staff to provide a high quality Sleep Service dedicated to patient care

Open referrals on CareFlow (booking system)

Manage referrals and bookings

Answer patients queries

Contact patients to arrange appointments as required.

Maintain accurate patient notes

Book appointments as required

Person Specification

Essential

Relevant reception / public facing experience
Good written and verbal communication skills
Ability to work to tight deadlines
GCSE's (Incl. English and Maths) or equivalent

Desirable

Previous NHS experience
An understanding of the respiratory service
Knowledge and understanding of scheduling tools

Skills

Essential

Can use Word , Excel and other Microsoft Office apps
Shows understanding of importance of clear planning of work load

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role
Evidence of having undertaken own development to improve understanding of equalities issues

Person Specification

Essential

Relevant reception / public facing experience
Good written and verbal communication skills
Ability to work to tight deadlines
GCSE's (Incl. English and Maths) or equivalent

Desirable

Previous NHS experience
An understanding of the respiratory service
Knowledge and understanding of scheduling tools

Skills

Essential

Can use Word , Excel and other Microsoft Office apps
Shows understanding of importance of clear planning of work load

Equality, Diversity, and Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role
Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing Hospital

Worthing

BN11 2DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)