Charity Communications Officer

Job description

Job responsibilities

Communication

Contribute to the development of the Charities Communications strategies and plans

Develop relationships with community-based groups, including Leagues of Friends and other groups

Working with the Charities Fundraisers develop and maintain a schedule of charitable and fund-raising activity to drive publicity of fundraising activities

Attend fundraising activities to maximise communications opportunities

When required, receiving, handling and processing donations (including digital) from patients and visitors in line with Charity and Trust policies

Active participation in team meetings to drive performance and improvement

Ensure appropriate and effective use of Charity resources and help educate all levels of staff on charity engagement, support, policy, procedures and regulations in line with charity law and trustee guidelines

In consultation with the Communications Consultant(Charity) develop and deliver the long term and tactical communications plans and targets both internally and externally

Adhere to the branding for the Charity and UHSx, define the guidelines for branding usage and on-going monitor to ensure compliance.

Work closely with UHSx Trust Communications to ensure alignment of messaging, with the highest standards met and to avoid any PR conflicts between Trust & Charity.

Partner with the Charitys Fundraisers on messaging with local media to effectively communicate events / campaigns to increase publicity.

Accountability for all Charity pages on the UHSussex Intranet to provide access

Work with the broader Charity Team to ensure the plans and projects of the Charity are presented effectively, and are accessible to staff and the public, including opportunities for targeted charitable giving.

Ensure the Charity is well represented across the sites to build awareness.

Lead on the delivery of Donor communications, newsletters, keeping in touch e-mails as appropriate.

Identify and cultivate case studies for use in internal / external media promotion including high profile publications eg annual report and impact report.

Support the Fundraisers with ad hoc copy required for activities / campaigns.

Manage external Comms providers for contract adherence, quality, deadlines etc.

Manage and develop the photographic library including commissioning photographers as needed.

Social Media

Work in collaboration to manage and maintain all social media platforms.

Use creativity and innovation to develop effective social media posts.

Demonstrate and understanding with the ability to interpret key social media analytics.

Service Delivery and Improvement

Gather, consolidate and capture all Charity PR activity and maintain accurate records and archive systems.

Manage stock control for all Charity collateral to ensure it is maintained, up to date and refreshed across Trust sites.

Responsibility for raising requisitions for Communications expenditure through effective use of Iproc ensuring budget control measures are met.

Ensure that all data is handled confidentially and with regard to the Data Protection Act 2018, including records relating to donors and volunteers.

Lead on the monitoring of local media for reference to, or opportunities for, the Charity and respond as appropriate.

Use judgement to identify opportunities for improvement by collating information from multiple sources to establish options to progress and formalise recommendations based on sound rationale and facts.

Adhere to all Charity policies & procedures and comply with Charity Commission guidelines at all times.

Be aware of any Health & Safety requirements especially with regard to events.

Respect the customs, values and spiritual beliefs of audience in all communications.

People Management and Development

Identify own educational and training requirements to demonstrate on-going continuous professional development.

Participate in the Trust appraisal process and work towards meeting identified development opportunities or needs.

Required to work with minimal supervision after initial induction and training.

Required to manage own priorities in line with the demands of the charity team.

Required to manage a range of delegated projects (sometimes working autonomously .

Problem-solve any issues that arise during a project, taking the most appropriate course of action to ensure issues are dealt with quickly and with effectiveness.

Learning and Development

Attend mandatory training updates as required.

Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

Identify own learning needs and jointly plan training requirements with your line manager

Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the department and the organisation.

Person Specification

Essential

Essential

• Educated to 'A' level or equivalent Marketing / PR experience
• Degree level or equivalent experience
• Development of marketing collateral
• Demonstrable experience of PR, marketing or communications
• Experience in creating and implementing internal & external communications plans
• Experience in brand management & guidelines
• Experience of handling media & news stories

Desirable

• Marketing, journalism or PR qualification
• Communications experience in Health Sector / NHS
• Experience in formulating & implementing strategic communications plans

Equality, Diversity and Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

RSCH

Brighton

BN2 5BE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)