University Hospitals Sussex NHS Foundation Trust (279)

Laundry Supervisor

The closing date is 20 August 2025

Job summary

University Hospital Sussex NHS Foundation Trust prides itself on providing comprehensive linen cover for wards and departments.

All items of linen are delivered at various times to ensure enough clean linen is available for our patients needs. Therefore delivering patient first.

Main duties of the job

To ensure that the Linen services team carry out their Linen duties following departmental and Trust policies.

Duties to include supervision of teams and to manage annual leave and sickness. To communicate with all users of the services on a regular basis to ensure the service specifications are being delivered to agreed standards.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

We look forward to receiving your application and the start of your journey with UHSussex.

Candidate information pack - University Hospitals Sussex NHS Foundation Trust

Date posted

06 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

279-7325730-AUG25

Job locations

St Richards Hospital

Spitifield Lane

Chichester

PO19 6SE

Job description

Job responsibilities

Main Duties and Responsibilities

Communications and Relationship skills

Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
Take a leading role in any departmental Information Technology initiatives.
Provide advice and support to the Linen team.

Please see job description & person specs for full details

Job description

Job responsibilities

Main Duties and Responsibilities

Communications and Relationship skills

Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
Take a leading role in any departmental Information Technology initiatives.
Provide advice and support to the Linen team.

Please see job description & person specs for full details

Person Specification

Qualification and Experience

Essential

Knowledge of supervising a Linen service.
Level NVQ 3 in a management discipline or equivalent experience.

Desirable

Experience in the role of a Linen Assistant or, equivalent front line service.

Equality, Diversoty & Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).
Evidence of having undertaken own development to improve understanding of equalities issues

Person Specification

Qualification and Experience

Essential

Knowledge of supervising a Linen service.
Level NVQ 3 in a management discipline or equivalent experience.

Desirable

Experience in the role of a Linen Assistant or, equivalent front line service.

Equality, Diversoty & Inclusion

Essential

Evidence of having championed diversity in previous roles (as appropriate to role).
Evidence of having undertaken own development to improve understanding of equalities issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richards Hospital

Spitifield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

St Richards Hospital

Spitifield Lane

Chichester

PO19 6SE

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)