Job summary
An exciting opportunity has arisen for a Commissioning Support Manager within the Commissioning and Business Support Directorate. We are looking for a confident, highly motivated, experienced and enthusiastic individual to join our team at University Hospitals Sussex.
Reporting to the Head of Commissioning Engagement, the post holder will take a lead on the management of healthcare service provision Inter Provider contracts for the organisation. The post holders overarching goal is to enable promote and support effective use of data, information, knowledge and technology to improve, inform and support an effective management of portfolio of contracts.
Main duties of the job
To manage an allocated contract portfolio across UHSx Trust, working collaboratively with partners and stakeholder to inform the development of a contract management workplan which identifies opportunities to improve quality, value and cost.
The Commissioning Support Manager will have delegated responsibilities for a range of contract activities, with a focus on the following:-
o To assist in maintaining effective working relationships between the Trust and Commissioners, and between the Trust and other Providers. Assisting with the maintenance of contracts to meet UHSx's Business Strategy.o To support in the management of contractual negotiations with Divisions, and with other Providers; including planning of the services, agreed activity and performance monitoring, and to assist with on-going contractual performance management.o
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
We look forward to receiving your application and the start of your journey with UHSussex.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Job description
Job responsibilities
The successful candidate will be expected to:
Establish and maintain effective relationships with Trust Departments and Specialties, ensuring that their service needs, limitations, obligations and agreed activities are fully and accurately represented in the Contracts, and that the specialties role in delivering the contract requirements, including any performance-related clauses, are understood and supported.
Work collaboratively with other corporate departments (e.g. Finance, Performance and Business Intelligence) to ensure operational departments are supported with relevant and timely information on contractual performance internally, and that all activity and performance against targets agreed in the contracts are fully and accurately reported externally in order to ensure fair payment.
Will support Trust Divisional colleagues in the timely and appropriate response to commissioner queries and performance/activity challenges, minimising financial risk to the Trust.
Support Trust Divisions and Specialities in year with both Trust and Commissioner-led Service Development proposals, working within the agreed national and local strategies applying to the services.
Provide guidance on the performance management of all provider to provider contracts (NHS and non NHS) within a specified portfolio.
For a full range of responsibilities, please refer to the attached job description.
Job description
Job responsibilities
The successful candidate will be expected to:
Establish and maintain effective relationships with Trust Departments and Specialties, ensuring that their service needs, limitations, obligations and agreed activities are fully and accurately represented in the Contracts, and that the specialties role in delivering the contract requirements, including any performance-related clauses, are understood and supported.
Work collaboratively with other corporate departments (e.g. Finance, Performance and Business Intelligence) to ensure operational departments are supported with relevant and timely information on contractual performance internally, and that all activity and performance against targets agreed in the contracts are fully and accurately reported externally in order to ensure fair payment.
Will support Trust Divisional colleagues in the timely and appropriate response to commissioner queries and performance/activity challenges, minimising financial risk to the Trust.
Support Trust Divisions and Specialities in year with both Trust and Commissioner-led Service Development proposals, working within the agreed national and local strategies applying to the services.
Provide guidance on the performance management of all provider to provider contracts (NHS and non NHS) within a specified portfolio.
For a full range of responsibilities, please refer to the attached job description.
Person Specification
Qualifications
Essential
- Highly developed specialist knowledge across range of procedures, underpinned by theory Knowledge of specific area, acquired through degree or equivalent experience or training, plus further staff or project management
Desirable
- Recognised project management qualification e.g. PRINCE II, MSP Post Graduate level qualification, preferably in Healthcare / Management, or equivalent experience Experience of management of contract quality processes including CQUIN and Best Practice Tariff Knowledge of GIRFT/NICE standards and their reference to acute hospital services
Planning and Organisational
Essential
- Able to manage own workload and priorities of work programmes, working to tight and often changing timescales
- A highly organised and logical thinking individual
Communication and Interpersonal Skills
Essential
- Able to motivate and empower others to deliver effective change.
- Excellent written and verbal skills, being able to communicate and influence at all levels.
- Confident at communicating with large groups.
- Ability to concentrate with strong attention to detail for long periods of time, often spending several hours on a computer during any one day.
Analytical and Judgemental
Essential
- Ability to analyse complex data and information, and make recommendations
- Ability to horizon scan and strategically plan for medium and longer term change across the organisation, recognising areas of opportunity
Financial
Essential
- Proven track record in reporting financial risk of projects to Leadership
Information and Communication Technology
Essential
- Evidence of proficient use of Microsoft Office software
- Able to confidently use computer software to aid programme management
People Management and Development
Essential
- Ability to support and advise colleagues in specialist area, through coaching sessions.
Equality, Diversity & Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role)
- Evidence of having undertaken own development to improve understanding of equalities issues.
Person Specification
Qualifications
Essential
- Highly developed specialist knowledge across range of procedures, underpinned by theory Knowledge of specific area, acquired through degree or equivalent experience or training, plus further staff or project management
Desirable
- Recognised project management qualification e.g. PRINCE II, MSP Post Graduate level qualification, preferably in Healthcare / Management, or equivalent experience Experience of management of contract quality processes including CQUIN and Best Practice Tariff Knowledge of GIRFT/NICE standards and their reference to acute hospital services
Planning and Organisational
Essential
- Able to manage own workload and priorities of work programmes, working to tight and often changing timescales
- A highly organised and logical thinking individual
Communication and Interpersonal Skills
Essential
- Able to motivate and empower others to deliver effective change.
- Excellent written and verbal skills, being able to communicate and influence at all levels.
- Confident at communicating with large groups.
- Ability to concentrate with strong attention to detail for long periods of time, often spending several hours on a computer during any one day.
Analytical and Judgemental
Essential
- Ability to analyse complex data and information, and make recommendations
- Ability to horizon scan and strategically plan for medium and longer term change across the organisation, recognising areas of opportunity
Financial
Essential
- Proven track record in reporting financial risk of projects to Leadership
Information and Communication Technology
Essential
- Evidence of proficient use of Microsoft Office software
- Able to confidently use computer software to aid programme management
People Management and Development
Essential
- Ability to support and advise colleagues in specialist area, through coaching sessions.
Equality, Diversity & Inclusion
Essential
- Evidence of having championed diversity in previous roles (as appropriate to role)
- Evidence of having undertaken own development to improve understanding of equalities issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
